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Thank you very much Mr TGM. Varying the macd from simple-to-exp: we have both of them separately, do you need to be able to flip between the 2? Colors: yes, in the next beta. Second login: could you please clarify your request? Position management: It is a VERY big project. I don't...

Indeed, the desire has been heavily expressed mostly by misinformed posters, who believed that charts compete with order routing and market data. They do not compete; I hope I have successfully put that topic to rest a few posts ago.

Please explain to me the benefits of "lite". (Just because it is there, you don't have to use it...).

Yes, we should. I welcome any specific suggestions. Thanks in advance.

Sorry, what?

I mis-spoke a bit in an eralier post. The refresh rate is 0.25-0.3 seconds. (Soon to be changed to 0.2-0.3 seconds). The compression rate we achieve is very high; you should be able to get one FULL bid-ask and and one FULL last sale (FULL means every number changes) for 100+symbols 4 times a...

... taken every 0 - 0.25 seconds depending on the number of symbols you are watching and the speed of the market.

I am not going to get into a debate here. If someone interprets my following original post: as an attempt for me to blame it on the weak ISP, I can't help that. That was not my intent. Let me try to fix it by adding this to the post: If you believe that there is still a "quote freeze"...

This weeks two mishaps (the misconfigured firewall and our ISP failure) have shown that our reconnect policy, while ok when a few hundreds or thousands TWSs need to reconnect, can be improved for cases when all our users need to reconnect en-mass. This MUST and DOES have the highest priority...

We are working on making the settings savings more reliable.

They re stable and fast now.

The historical charting (a.k.a. backfills) and scanner functionality is implemented as an entirely independent system, consisting of separate processes running on different pieces of hardware and having its own vast data stores. It shares one element w/ the order-routing and market-data...

They are as well, I am told. I have seen your post and asked someone to contact you so that we can trace it down.

The charting has been restored.

We'll have a look. Thank you.

I am assuming you contacted the help-desk and they are trouble-shooting for you. (I doubt that posting here will help you). If you'd like, you can email the helpdesk your account number and the TWS logs, add mg101 into the subject line, and I'll have someone track it down.

If you could send the error logs to our helpdesk, we could have a look. Please include mg101 in the subject line, that way I am sure to get the emai.

I was actually not asking a question. It was an attempt at a polite request to prompt the customer to verify for himself that the ack-times are still fast. I can not answer why because it is not being compromised. (I know that some posters here would let you believe otherwise, but I can't...

Followup on my earlier post: As I explained in my earlier post the improved order acknowledgement times are caused by the repair of the HA data server. When the charts are restored, please observe the acknowledgement times and let me know if you thing they deteriorated. Thank you.

We receive the market data from opened exchanges. Those that are not sending it out are closed. Online.