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I just lost market depth around 14:4X HK time on 56k. Your comment just proves my point in the above post. With that attitude I suggest IB don't invest in serving customers beyond HK, SG, JP and KR. e.g. forget about serving the mainland China market for example. As for Thailand, there...

I would have thought that a 40% disatisfaction rate would indicate that this requires urgent attention. Today I have a trouble free day because I am connected via a 56K dial up. Joesan I believe also solved the problem by switching from Broadband to dial up. Using dialup is not ideal and I...

IB probably has the best model/deal in retail FX right now.

Def/IB Soft Re " it was associated with the reduction in the daily reset time from 1 hour to < 5 minutes" To assist you in your trouble shooting my problem with market depth EXACTLY coincided with an upgrade from the last version without backfill to a version with the backfill, so I think...

As discussed if there is an easy way to retrieve this historical info (ie time of trade of trade three days ago) from TWS or logs I will forward it but there is no way I can remember the time of a single trade I made 3 or 4 days ago if i did not specifically make a note of the time or save the...

I sent the Audit trails and explained why I was not going to spend time going through them. It seems from your reply that you are not prepared to spend time going through them either when I would have thought that would be in part what you are paid for. This issue also has been discussed by...

Thank you. Perhaps this can serve as a reminder that it is not always the customers PC/ISP etc. I would be more appreciative of your efforts and your post here but this is a problem that was brought to IB's attention on these boards and I believe directly by others weeks if not months ago. I...

If you mean you lost the page you made you can restore it from File -> restore settings and then select e.g yesterday settings file if TWS has obliterated the current page which it sometimes does.

Take a look at STW contract. Now that pit has closed volume and liquidity is meaningful- seems somewhere between the two regarding volatility and liquidity and much better behaved technically than HSI.

IB probably has the best deal in retail FX right now and you can use a front end like Button Trader.

I agree. If you want to learn how to trade the Thai market you have to read stuff written in the period up to 1934 SEC act by Livermore, Gann, Wyckoff etc. I know exactly why Livermore formulated the rules he did through trading syndicate stocks in Thailand.

Refco platform is stable and they will deal down to IB levels and below on comm if the volume is there.

IB should add the facility to force reconnect manually as if the auto recoonect gives up you have to shut down TWS and also the stuff being driven from it such as front end and charting. Takes a LOOOOOOOOOOOOOOOONG time whe you are trading HSI. They should also get rid of that reconnect...

I agree 110% with what Lamont C is saying. I have given up reporting things to IB as what should require one email requres 5 and as others have pointed out little is done. The issues I mentioned have been reported directly by me or others and/or mentioned on threads in which IB people...

Note how the replies are dispersed 70:30 which roughly corresponds to the 80:20 split for data outage ("SOME" clients may experience) and market depth problems. Could be reflective of developed/undeveloped locations or coincidence, or?.

Yeah, they awarded the BKK telco concession to a large chicken meal and shrimp farming conglomerate. TIT (This Is Thailand).

There are a number of vendors for TS2000i in Europe who also offer data feeds/Data links (to eg Bloomberg) and probably support. One In Italy (www.ITService.net) , One In Germany (forget) and one in France (Sirtrade).

Thanks, there is nothing wrong with my English comprehension. Not all ISP's are as amenable to suggestions and willing to do something about them. The ISP with the error is probably more representative of the reality of the internet for many clients than the error free SG ISP except they...

Def, Can I suggest that you do take this up with your ISP as it is something I have noticed frquently when monitoring the connection. I am pleased that TWS is working well for you but the posts on this board suggest that this happy situation is not experienced by all your users. It seems that...

I think you will find that TWS is set to disconnect on packet loss. Other apps such as e.g one charting package are set to disconnect on a time period without data - in one case 200Ms which can be a frequent pause on some ISP's (this is within the control of the ISP because they que packest to...