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    Interactive Brokers TWS Bug Thread

    I don't have similar reports plus, you cannot have TWS consume more than 1Gb (it is configured not to go over it) - are you running a custom configuration? Please submit your logs via ctrl-alt-H (please put there "Att: Dennis" and PM me your user name so I can look them up and see what's going...
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    Unofficial TWS bug thread

    I'm using latest Chrome Version 26.0.1410.64 m and I cannot reproduce this problem; please create new ticket (under Support - Message Center - "New Ticket" - Create) and post details there, thank you.
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    Unofficial TWS bug thread

    Try now.
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    Unofficial TWS bug thread

    We know of one problem in TWS on OS X, it was already addressed in beta; we are refreshing other builds today. If beta still has an issue with risknav please PM me details and do command-alt-H + write "Att: Dennis", thank you. Re combos - it would be helpful if you report this problem using...
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    Unofficial TWS bug thread

    Just posted 937.2c build has this issue fixed. We have identified and fixed this problem quickly in all browser-accessible releases a while back, however the standalone was not updated yet to a version with this corrected, so we updated it now.
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    IB US Options order modification fee

    As discussed in here, we have lowered our modification and cancellation fees for US Option orders http://www.elitetrader.com/vb/showthread.php?s=&postid=3779316#post3779316
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    Does anyone have a solution for avoiding or decreasing modification fees with IB?

    For your information, we drastically lowered US Options modifications and cancellation fees, they are now $0.01 per modify or cancel, with a possibility of a credit (towards cancelation or modification cost), see here http://www.interactivebrokers.com/en/index.php?f=otherFees&p=cancel2
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    Unofficial TWS bug thread

    Thank you very much for using proper channels (a call to our customer support) to escalate this. I would like to give you an update - we have been looking at this as soon as you called us; this problem indeed seems to be localized to you. Please reach out to us if/when this happens again, in a...
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    Interactive Brokers TWS Bug Thread

    This is fixed in later build of TWS (936+)
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    mobileTWS optimized for Android Tablet

    Thank you everyone who gave this app a try. Stable build/production grade version is now posted to Google Play and Amazon App Marketplace, see links below. https://play.google.com/store/apps/details?id=atws.tab.app http://www.amazon.com/Interactive-Brokers-Group-mobileTWS-Tablet/dp/B00BGGYOSQ
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    mobileTWS optimized for Android Tablet

    Thank you all for giving this Android Tablet optimized mobileTWS a try. I will try to answer as many questions as I can in one post Problem with missing input field to enter email is addressed in build that we will post tomorrow. 1: eventually, yes, the will be on par 3: smartphone...
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    Interactive Brokers Hedge Orders - No BUY + BUY or SELL + SELL?

    This would be a kind of pair trade, with ability to have the same side for both orders (right click on the order, and choose attach - pair trade; currently we only allow opposite side); as with any other feature request - would you please post it into our feature poll...
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    Unofficial TWS bug thread

    We had a limited service disruption, and fully operational now; if you still can't connect - call our support team ASAP.
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    mobileTWS optimized for Android Tablet

    We are happy to introduce mobileTWS support for Android tablets. This initial release includes market data, trading and account management functionality with the following features: • Watchlists with streaming quotes • Advanced bar and line charting • The Orders view with the ability to...
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    Unofficial TWS bug thread

    This is not intended behavior, and we will address it; I would appreciate if you (and other clients) can report such problems directly to our technical assistance team - this is the best escalation path and most of the time your issue will be addressed quicker. Thank you in advance.
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    Unofficial TWS bug thread

    Would you please contact our technical support for assistance? Contact info is listed on our site, thank you.
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    IB:Unable to login to account management

    This was addressed recently; please download update from iTunes. Sorry for inconvenience.
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    Interactive Brokers TWS Bug Thread

    This was fixed in build 936 (about a week ago). Current TWS beta 936.0m has this fix.
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    Unofficial TWS bug thread

    SideShowBob, can you please PM me details - I cannot reproduce the problem (dialog properly disappears when I check "don't display this message again" checkbox). Thank you.
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    Interactive Brokers TWS Bug Thread

    Thank you for bringing this up, we will correct.
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