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Update: Apparently, ICE does not send a "total volume" at this juncture but rather sends several volume figures to be managed by vendors. On a stroke of good timing, we actually have a meeting with ICE in London next week and this is one of the topics. I'll update you again after that...

Good question. From looking at their site here: https://www.theice.com/marketdata/nybotreports/getFuturesDailyVolumeReportResults.do It would appear that we match for yesterday's volume on both Sep and Dec but aren't including the block trades in today's volumes so far. I've got the...

We do supply intraday/tick charts on Options but it's only offered with our eSignal Pro product at an addt'l cost. More information sent in a PM to you. Thanks.

No problem. Contact us anytime. http://www.esignalcentral.com/support/contact/default.asp Thanks.

Can I have someone call you? Thanks.

Quite strange. Our site is not down but I realize you can't get to it. What browser are you using? Can you get to these links? http://www.esignallearning.com/ http://www.esignal.com/ http://www.esignalcentral.com/support/default.asp Thanks for trying so hard. If you PM me, I'll have...

Here's some general info and chart examples of eSignal's spread symbol engine. http://kb.esignalcentral.com/article.asp?article=1698&p=1 We offer a 30 day trial to see if eSignal fits your needs. Hope that helps.

Sure thing. For most issues, we store 120 days of intraday history. You can build 1 min bars, 3 min, 5 min, 12 min, whatever you need. More on history data here: http://kb.esignalcentral.com/article.asp?article=1203&p=1 In terms of a trial, if you haven't had a trial in the previous 12...

Aside from a short outage a week and half ago, we've had no known issues regarding our sites. I personally browse/check them many times a day and from multiple locations. You might want to clear your cache and try again. Let us know if you keep having trouble accessing the site. Thanks.

Hi. That's easily accomplished in eSignal. You simply set-up different pages with the charts you want and with one click, move forward or backwards between all your pages. Page toolbar looks like this: Thanks.

That note needs to be updated so thanks for pointing that out. The new ICE Futures: Indices package does NOT currently require the $25 add-on fee. Thanks. P.S. The symbol for Russell 2000 Mini is TF. Here's a list of all the symbols in this new ICE package...

eSignal works with QuoteTracker and supplies over 100 global exchanges, including many in the Asia/Pac region. Thanks.

Have you inquired with MarketDelta directly as of yet? Do you know if this issue is isolated solely to the combination of MarketDelta and eSignal or does MD display the same characteristics when getting data from other vendors/sources? When you check data in eSignal, is everything accurate...

We went from allowing 1 chart to allowing 5 in April I believe. Thanks.

Hi, eSignal's new OnDemand service should be a great fit. For a low flat monthly rate, you gain access to all of our history data from 1 minute to daily, weekly and monthly bars. The data is all available on a delayed basis so no exchange fees are needed. When you log-on, our servers will...

There have been some minor changes to the DM but most of the work was done in the eSignal app ver 10.1. Wouldn't hurt to try it but you may want to explore the issue with Ensign as well. Curious if other Ensign/eSignal users are seeing the same thing. Our app wouldn't be the only one to suffer...

Overall message rates continue to climb so we're seeing desktops overflow with the increase. Our eSignal app wasn't handling the load very well either so we've spent most of our energy optimizing our application in ver 10.1. We'll do more in 10.2 as well but please download 10.1 when it's...

Yes, the desktop requests ALL the options, then applies the filters. We did not make any changes that I'm aware of but the # of options per contract appears to have spiked in 07, hence more users are seeing the issue. Thanks.

In the cases I'm aware of, this issue is related to symbol limits. Apparently, the # of options traded on some of these contracts has increased quite a bit. When you pull-up an option chain, the desktop makes a request for ALL options on that contract. Then, the filters get applied to only...

We plan to have the servers all upgraded by end of March, hopefully sooner. It's been tougher than expected to roll-out these changes with the high transaction rates but we're closer than ever. Then, we should be able to get back on track and you'll see regular s/w and data enhancements. I can...