Recent content by Capablanca79

Yes they had plenty to say but I have tried everything they suggested. Next thing to do is to call them and talk to their tech support live. I think i will do that tomorrow. But its a little bit hard when english is your third language. And after all the things i have tested i have little...

I dont have MSFT securiy essentials installed. And i have tried to turn off the windows firewall but it still didnt work.

Yes i might have to do that. I now also have tried to 1. clean the registery 2. run my computer without the router 3. run TOS in compatability mode for windows 8, 7 and vista. Nothing worked. I watched Number 3 on youtube where it solved the same problem but for a different program but...

Yes, I read that somewhere too. I have downloaded the latest from www.java.com And then i checked if i had the latest running on the same site and it confirmed it. Is there something else i should do maybe?

Sigh, that didnt work either.

Yes, its a new computer and i have checked that it meets all the specified requirements. I have tried both versions. Yes, done that too. In progress of doing this now.

Thanks WRB. I dont have a second computer right now. My IMAC is broken... But if i dont get this to work...ill have to wait till i buy a new computer. Would be great to be able to start trading papermoney asap tho. I understand, and i now realize i hadnt mentioned it was for options trading...

Yes, i have tried that too.

I am new to options trading. I started watching videos on youtube a month or two ago and the ones i liked best was from optionalpha and they used TOS. I really liked all the functions TOS had and it seemed easy to learn. Then i realized TD Ameritrade was expensive so i searched for other places...

Thanks guys. I have now tried this but unfortunately no success. I also tried another browser and that did not work either. Any more ideas?

C:\Program\thinkorswim1 With the 1 suggested by support as a way that might would solve the problem. Earlier it was the default C:\Program\thinkorswim

It has been like this all week. It is a desktop application. Can it still have something to do with the browser?

First this Then it freezes here. If i click on the above. I get the message "thinkorswim desktop application does not respond" Is it something on my computer that is blocking thinkorswim? I have never had this problem with any software before.

Also i have tried to put a "1" at the end of the folder name where the program is installed. This was the last and final advice their support was able to give me.

This week i signed up for an account at TD Ameritrade. I downloaded their thinkorswim plattform and installed it. First it searches for updates and then there is a green rectangle indicating, i suppose, that the update is finished. Unfortunately the program freezes there. Its just the windows...