Recent content by asaladaaa

hi Qlai, thank you so much for the feedback, i think i really need to talk to the customer service, but chatting with them takes a very long time to connect, maybe i should take a screenshot and send it to message center, thank you so much, i will let you know

the problem is not when we open the position, the problem is when we want to close the position using limit order, you can try put the limit order to CLOSE POSITION outside the NBBO when you already have a position

hi qlai, thank you so much for your feedback, but the problem applies to all stocks i trade, if you want to test it you can try putting the limit order for CLOSING POSITION somewhere and you can see on L2 your limit order will not be shown.

do you mean you dont have the same problem as mine or you haven't checked it yet? please check attachment of my market data subscription below:

i never have my order hidden, do you also use IB? do you have the same problem as i do?

I don't know if this is IB problem or not. Let's say i put limit buy order 100 shares at 10.00, I can see it on Level 2 that my order is sitting there to be filled, later on it got filled, then I put limit sell order 100 shares to close my position at 10.50, the problem is I cannot see my limit...

DO NOT TRADE UNTILL ALL THE PROBLEM IS FIXED, even if you can login, don't burn your account. In this situation, if someone lose on a trade because of system problem who will be responsible? please tell me if anyone knows

their servers already have a lot of problems before, Level 2 not updating limit order problem has been forever

be very careful guys, if you trade you will never know if you can close even if you have bracket orders

I think you need to read more carefully, you already missed my point from my first post

Stop market order should always be executed during RTH, but it will not be executed with SSR if you short sell with stop market order, but in my case it was a sell stop market to cover my buy order that was already filled

one of the customer service guess is the system thinks i am in 0 position while in fact i am long 100 shares already so the stop market order did not get filled because of the SSR One other problem they admitted that sometimes our limit order do not realize on the exchange, this can be seen on...

not odd lot, 1 lot order, 100 shares

Tried 2 times already with the Order Execution Department, and everytime it takes a long time to get response, and the first time they always said "It was executed", well that because i closed it manually, and told me i have to send ticket which will take days, last week's problem also not...