warning about new Zonealarm update

jimrockford · Sep 14, 2005

I downloaded the new "important security update" as soon as ZA warned me to do so. I then installed it. My email software immediately lost its ability to communicate with my ISP's server. I checked the Zone Labs forums and discovered other users were having a host of problems with this update, and some of them were even having exactly the same issue as me. I uninstalled ZA, and re-installed the previous version. This immediately fixed my email problem. So my advice is to skip this update, and wait for the next one.

mhashe · Sep 14, 2005

Quote from jimrockford:

I downloaded the new "important security update" as soon as ZA warned me to do so. I then installed it. My email software immediately lost its ability to communicate with my ISP's server. I checked the Zone Labs forums and discovered other users were having a host of problems with this update, and some of them were even having exactly the same issue as me. I uninstalled ZA, and re-installed the previous version. This immediately fixed my email problem. So my advice is to skip this update, and wait for the next one.

Thanks for the headsup.

traderdon56 · Sep 14, 2005

Quote from jimrockford:

I downloaded the new "important security update" as soon as ZA warned me to do so. I then installed it. My email software immediately lost its ability to communicate with my ISP's server. I checked the Zone Labs forums and discovered other users were having a host of problems with this update, and some of them were even having exactly the same issue as me. I uninstalled ZA, and re-installed the previous version. This immediately fixed my email problem. So my advice is to skip this update, and wait for the next one.

I downloaded the update with no problems at all

lilboy716 · Sep 15, 2005

use sygate

Babak · Sep 15, 2005

no problems here - must be on your end

steven21 · Sep 15, 2005

No problems here with Thunderbird.

Equalizer · Sep 15, 2005

No probs here either - CQG, Tradestation, IB, Outllook, Firefox, Spysweeper, Viruscan Enterprise.

Did you install it by doing a "Clean Install"? This wipes your previous settings, but is recommended by ZL. ZoneAlarm is a great product - but I would also recommend a Hardware Firewall - so cheap these days (or an old Linux box to do that job).

alanm · Sep 15, 2005

Quote from Babak:

no problems here - must be on your end

Look at their message board. Lots of people (including me) had lots of trouble with it. Even the "fixed" updated seems to have problems, too. Very disappointing - ZL products were solid and stable for a long time.

newtoet · Sep 15, 2005

No problem here. Downloaded new update, and everything works perfect.

nononsense · Sep 16, 2005

Quote from jimrockford:

I downloaded the new "important security update" as soon as ZA warned me to do so. I then installed it. My email software immediately lost its ability to communicate with my ISP's server. I checked the Zone Labs forums and discovered other users were having a host of problems with this update, and some of them were even having exactly the same issue as me. I uninstalled ZA, and re-installed the previous version. This immediately fixed my email problem. So my advice is to skip this update, and wait for the next one.

Some people NEVER learn.
Do a search on ZA. You'll see that it's a chronical illness.