Trade Ideas Down?

This is the first time this year that I've had this issue. I had no alerts come across for 20 minutes, then I had dozens come across in 3 seconds, and they were all from earlier prices. Now I've had no alerts for another 20 minutes. I have one alert window open which always gives at least one alert per minute.

I contacted support, and I didn't even get the automated email acknowledging my inquiry.

Anyone else having issues?
 
This is the first time this year that I've had this issue. I had no alerts come across for 20 minutes, then I had dozens come across in 3 seconds, and they were all from earlier prices. Now I've had no alerts for another 20 minutes. I have one alert window open which always gives at least one alert per minute.

I contacted support, and I didn't even get the automated email acknowledging my inquiry.

Anyone else having issues?
Perhaps they are out of ideas.
 
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