Good morning,
for start excuse my for my english, but it's not my language.
I use a VPS from CNS(commercial network service) and I can't to connect it. I had the error message "navigate failed, http response=500", it is indicated that the error is an intern error of server;
I rebooted it from my account manager, but nothing to work.
But my big problem is I can't to send a message to helpdesk and when I go on the helpdesk page, it is written I must log if I want to send a message.
But I'm allready logged and if I click on the link to loggued me, I arrive on my account that is the evidence I'm allready loggued.
Please do you have an answer or an explanation, how I must to for use correctly them helpdesk? (for information I had allready use it before they change them helpdesk)
Thank's so much for your answer!
for start excuse my for my english, but it's not my language.
I use a VPS from CNS(commercial network service) and I can't to connect it. I had the error message "navigate failed, http response=500", it is indicated that the error is an intern error of server;
I rebooted it from my account manager, but nothing to work.
But my big problem is I can't to send a message to helpdesk and when I go on the helpdesk page, it is written I must log if I want to send a message.
But I'm allready logged and if I click on the link to loggued me, I arrive on my account that is the evidence I'm allready loggued.
Please do you have an answer or an explanation, how I must to for use correctly them helpdesk? (for information I had allready use it before they change them helpdesk)
Thank's so much for your answer!
