I've tried countless alternatives to First Alert (Insight, StockWatchPro, Radarscreen, Linnsoft, and others) and the result is always the same. Despite its bugginess there really isn't anything (yet) that can compare to First Alert overall. I wish there were.
I've got to know several people at Neovest over the past year though. From what I hear they readily admit they launched thin too early and it has cost them a lot of customer loyalty.
Now, however, for the first time EVER I think they've FINALLY realized the need to make their software bulletproof. Supposedly they are taking enormous steps to rectify the remaining issues with thin and purport to have a new ("non-beta") version ready for the beginning of January.
Despite their analytics problems, though, their order entry platform is outstanding, extremely reliable, and FAST as hell. I've just started using it and I feel very confident that if I had access to it 1-2 years ago I would have easily increased my profitability 25-50%. Their point-and-click shortcut functionality is un-frickin-believeable.
The only problem is it's costing me a fortune to use it. If anyone knows of a firm that uses it, and offers decent commissions pleeeeeeease let me know.