Quote from Steve_IB:
Smoothtrader, I will start again. The Hong Kong server reset is from 16:05-16:15 Hong Kong time. During this time customers systems are reset on a sequential basis, and you will experience a one minute outage.
We've built what is/will be the most competitive and transparent FX platform available for retail customers, if this reset time is really an issue then an alternative is to open a second account with us. You could have an account on the US server and an account on the HK server. You can then easily transfer funds between accounts. Another alternative is that you call the telephone trade desk to place a trade.
There may be other firms which offer complete 24 hour trading. However, there are many other features with an IB account:
The ability to trade futures, stocks, bonds, options and FX all from one platform, to deal FX on a net cash basis on a transparent ecn type platform, to manage multiple currencies, on a platform that can give you almost any possible order type you wish, with an account with insurance protection, etc.
Fyi.. while i write this, IDEAL-Pro is showing 1 pip spreads in USD/JPY, AUD/USD, EUR/JPY, and AUD/JPY.