ECN triggered 100 pips away from limit...help

hi,

i'm with efxgroup just want to ask opinions

last week i intended to had a buy limit via gbpjpy at 231.87 but accidently key-in 232.87

ok it's a human error but the thing is my order was triggered at 232.43

is this possible?

because at that time the price is around 232.1X - 232.2X

i've tried with other ECNs and when i tried to make a limit order (buy) above the best ASK a notification of error is shown...

i'm so mad because i was triggered with -40+ pips

furthermore after asking justin if i can close that position he says just leave it...

since i'm at 8+ GMT i went to bed because it's late like 2-3am

and the next day i open the platform it's already -100pips and goes till -200pips++....

and tha......blown my account...:mad:

i'm so frustrated...

just want opinion whether if this is a software flaw

thanks guys :(
 
Quote from hanzahar:

hi,

i'm with efxgroup just want to ask opinions

last week i intended to had a buy limit via gbpjpy at 231.87 but accidently key-in 232.87

ok it's a human error but the thing is my order was triggered at 232.43

is this possible?

because at that time the price is around 232.1X - 232.2X

i've tried with other ECNs and when i tried to make a limit order (buy) above the best ASK a notification of error is shown...

i'm so mad because i was triggered with -40+ pips

furthermore after asking justin if i can close that position he says just leave it...

since i'm at 8+ GMT i went to bed because it's late like 2-3am

and the next day i open the platform it's already -100pips and goes till -200pips++....

and tha......blown my account...:mad:

i'm so frustrated...

just want opinion whether if this is a software flaw

thanks guys :(
not good mm if you blown your account on one trade.
 
a scalper aim little pips with huge volume...

scalper dont have more then 10pips stoploss...

sorry my methodology is different...

anyone can give opinions? :(
 
When i was looking at the efx feed, i noticed some bad ticks comeing thru, only 1 tick at a time, up to 100 pip off the marketaction. Happend several times a day, on demo tho.

I could understand that if such bad ticks trigger stops, but in no way you should get a fill on a limit-order worse than your limitprice.

If you can tell me the exact time, fill-price, pair etc. i can look it up. My dataprovider has some tick-history of EFX, if i remember correctly.
 
Quote from hanzahar:

hi,

i'm with efxgroup just want to ask opinions

last week i intended to had a buy limit via gbpjpy at 231.87 but accidently key-in 232.87

ok it's a human error but the thing is my order was triggered at 232.43

is this possible?

because at that time the price is around 232.1X - 232.2X

i've tried with other ECNs and when i tried to make a limit order (buy) above the best ASK a notification of error is shown...

i'm so mad because i was triggered with -40+ pips

furthermore after asking justin if i can close that position he says just leave it...

since i'm at 8+ GMT i went to bed because it's late like 2-3am

and the next day i open the platform it's already -100pips and goes till -200pips++....

and tha......blown my account...:mad:

i'm so frustrated...

just want opinion whether if this is a software flaw

thanks guys :(

The ECN should cancel the trade at do it at market price at the time in accordance with the forex association guidelines. Any reputable ECN will do this.

What I dont understand is say the market was 231.1-231.20 at the time then whatever buy limit order you put in above 231.20 you would/should be filled at the best offer possible -ie 231.20.

If the market is extremely volatile and you say sell at market then if you get a bad fill of say 30 pips below the real low then that is different and you can't complain. ie just after figures

Incidentally via an ECN last week i was given at a price in stg yen about 3 yen below the real low. Quite rightly I got immediate notification saying that the trade would be busted and nothing was done.
 
Quote from Pippi436:

When i was looking at the efx feed, i noticed some bad ticks comeing thru, only 1 tick at a time, up to 100 pip off the marketaction. Happend several times a day, on demo tho.

I could understand that if such bad ticks trigger stops, but in no way you should get a fill on a limit-order worse than your limitprice.

If you can tell me the exact time, fill-price, pair etc. i can look it up. My dataprovider has some tick-history of EFX, if i remember correctly.

i took this from the backoffice (MBtrading) report - order history

3/27/2007 9:45:32 AM 0mo0101:05kp GBP/JPY Live: Buy GBP/JPY @232.87 on MBTX

3/27/2007 9:45:33 AM 0mo0101:05kp GBP/JPY Bought GBP/JPY @ 232.43

thank you very much :)
 
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