hi,
i'm with efxgroup just want to ask opinions
last week i intended to had a buy limit via gbpjpy at 231.87 but accidently key-in 232.87
ok it's a human error but the thing is my order was triggered at 232.43
is this possible?
because at that time the price is around 232.1X - 232.2X
i've tried with other ECNs and when i tried to make a limit order (buy) above the best ASK a notification of error is shown...
i'm so mad because i was triggered with -40+ pips
furthermore after asking justin if i can close that position he says just leave it...
since i'm at 8+ GMT i went to bed because it's late like 2-3am
and the next day i open the platform it's already -100pips and goes till -200pips++....
and tha......blown my account...
i'm so frustrated...
just want opinion whether if this is a software flaw
thanks guys
i'm with efxgroup just want to ask opinions
last week i intended to had a buy limit via gbpjpy at 231.87 but accidently key-in 232.87
ok it's a human error but the thing is my order was triggered at 232.43
is this possible?
because at that time the price is around 232.1X - 232.2X
i've tried with other ECNs and when i tried to make a limit order (buy) above the best ASK a notification of error is shown...
i'm so mad because i was triggered with -40+ pips
furthermore after asking justin if i can close that position he says just leave it...
since i'm at 8+ GMT i went to bed because it's late like 2-3am
and the next day i open the platform it's already -100pips and goes till -200pips++....
and tha......blown my account...
i'm so frustrated...
just want opinion whether if this is a software flaw
thanks guys
