Quote from shneed:
I don't know about BestBuy, but I've bought a 23" lcd monitor (Planar) from Dell about 4 months ago. Registered it with Planar. Last week it looked like the monitor went kaput, so I called Planar, they told me that they would ship me a new monitor the next day (2 day delivery), and then I would ship them the old one, charged to them. Just out of curiosity I called Dell, same thing, if their tech could not fix it on the phone with me, they would ship me a new monitor, and I will ship them an old one overnite (all free of charge). All this while my warranty from Dell expired 3 months ago.
shneed