Quote from T-Bone Trader:
Looking to move away from FXCM after what happened today
They locked me out for an hour - costing me big profits
They exited out of positions even though I had no stop-loss in place - it suddenly miraculously appeared when my old stop-loss parameter touched (total BS)
I have to admit that I didn't really believe all the talk about fx brokers being crooks but definitely, truth to it
Is Gain Capital any better?
How's the trading platform compared to FXCM?
Was that from a trade from before the weekend? There were system updates to meet the new gov't regs and in some cases stop loss orders dropped from the charts but were actually still in place. It happened to me and I had to call them. I had them delete the stop order on their side and then I put in a new one. Now things are okay as far as I can tell.