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Actually, if you tried our service and cancelled under the 30 day policy, approximately 13 months later, you'd be eligible for another 30 day trial. Thanks, Scott J. eSignal Support

It's no secret that eSignal 11 uses more system resources than the older eSignal 10.6 program. This is largely due to the program bringing a lot more features to the table than the old version. With the release of the latest version of eSignal 11.6 there have been great improvements specific...

Thanks julian0625. We can actually go back 15 years on some instruments. Here's a breakdown of what we offer in terms of historical data: http://kb.esignal.com/article.aspx?article=1203&p=1 Thanks.

We have up to 40 days of ticks with our add-on service level. http://kb.esignal.com/article.aspx?article=1203&p=1 Thanks.

That's an idea we've explored but it's not currently possible. Thanks.

eSignal actually provides up to 40 days of ticks. http://kb.esignal.com/article.aspx?article=1203&p=1 Thanks.

That's not entirely accurate. We actually ported much of the QCharts history data over to our servers and made it available to all users. http://kb.esignal.com/article.aspx?article=1203&p=1 Thanks.

Dear Jack, I'm sorry to hear of your experience using LiveCharts. It is more difficult to troubleshoot user issues on LC but I agree, upgrading to eSignal should not be a generic answer to performance issues. If you are willing to PM your username or CID, I will be happy to review your...

Since you last used QCharts, eSignal bought Quote.com from Lycos and QC has been running off the eSignal network for the last 3-4 years. Running great. Thanks.

So you know, we have thousands of active and satisfied users on the QCharts platform. Give our sales team a call for a 30 day trial. Www.esignal.com Thanks.

Hi there, That's standard for Open Interest as the exchanges send that the following day. That's also true for the official daily exchange volume but we do support intraday volume on most electronically traded futs. You just need to add the column "Electric Volume" to your quote sheet or...

eSignal supports Equivolume bars through it's EFS scripting functionality. Here's the FileShare folder with one example: http://share.esignal.com/groupcontents.jsp?folder=EquiVolume&groupid=114 Thanks.

I would agree. It could work for swing or medium/long term traders who just like the convenience of executing the trades from the charts and their timing doesn't need to be exact getting in/out. Thanks.

Yes that combination will work but our data will be populating the charts, not IB's. As a result, you'll be looking at delayed charts and then attempting to fire off RT trades to IB. Otherwise, yes, you can use the IB broker plug-in with eSignal OD or any other real-time flavor (like Premier or...

Just got confirmation that our server side minute bars are correctly handling special trade conditions, like the market center open. 10.6 is just treating those events like regular trades. The same logic used on our servers is now built-in to the 11 series so that may be worth a look. Still need...

Can you do a data export, scroll to the bars in question and then take a screenshot and either post it or PM me? I also need a username to see where your connecting. Thanks.

We still talking SPY? Do you have a time template applied to these charts? I'm assuming you are on 10.6 but have you tried to use 11.2 and compare like we're doing here? Thx

We're taking a look. Seems to be related to the official marketcenter open prices and aggregate volume assigned to each one. The 60S range bar is using those values to calculate the bar where the 1 min interval does not appear to be. Not sure why quite yet but if theory holds true, this would...

I did a quick comparison of a 1 min vs a 60S chart of the DAX and every bar matches 100%. With slight variations in time-stamping, occasional differences might be spotted plus 1 min bars are built at the server level while 60S bars are built at the desktop. In general, they will match the...

The estimated thresholds for each instrument type are listed in that previously referenced KB article. http://kb.esignal.com/article.aspx?article=1203&p=1 Thanks.