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CalScholar - Thank you for the compliment if it was intended as such. I registered today because I just heard about this board on the Yahoo KRY board today. Then I saw complaints about IB and chose to respond. I am a copywriter/travel writer, so , hopefully, I don't need an editor.

I am a "small retail customer." I've used IB for more than three years and have three trading accounts. I've used Customer Service only once on a small matter, and have been TOTALLY pleased with the company. I love the access, the speed, the price, and the service. No complaints here!