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my sources tell me they had their worst day ever on 8/10. But they were still up on the year as recently as two weeks ago so I seriously doubt they blew out. I know the head trader of their hedge fund (separate capital pool from the main group) left a couple of weeks ago. Maybe the rumor was...

One thing that eludes me in their pricing is how they can offer a flat rate at all. Exchange fees alone run about $0.30 per contract - so on a 30 lot they aren't even covering the external costs of the trade. I'm sure they'd argue that the vast majority of retail trades are less than 10...