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I've received a reply from IB regarding my dispute of the negative balance. They stand by their "right, not obligation" statement and are asking me to make arrangements to deposit into my account in order to cover the negative balance. They further state that if I'm dissatisfied with the...

I've received a reply from IB regarding my dispute of the negative balance. They stand by their "right, not obligation" statement and are asking me to make arrangements to deposit into my account in order to cover the negative balance. They further state that if I'm dissatisfied with the...

I still haven't received any info from IB, after sending in my formal complaint over a month ago.

Exactly. If IB advertises risk management in this way, one would naturally expect that to be the case. It's an automatic algo, nobody is 'deciding' anything. It's also very plainly stated here: "In the event of a margin violation, the account is subject to automatic liquidation on a real-time...

There was plenty of time to force a liquidation upon maintenance margin violation. The move from 1.20 to 1.10 took roughly 5 minutes, during which time my, and many other accounts would have been negative. If the auto liquidate risk management algo works in real time and is indeed automatic, the...

Relying on a safety net which is advertised and stated in marketing material, as well as directly referred to on IB's website in the form of automatic and real time account monitoring for margin requirements, and automatic and real time liquidation of positions when excess liquidity turns...

EURCHF, I also sent you an email. Please give me a shout back or feel free to call as well.

Pentaquark, I'm in the same boat as yourself, with a significant negative account balance which has also erased my entire net worth (save the lectures everyone, I was relying on the auto liquidation in a black swan event, as we know this didn't help). If you're still following this thread or...

I'm looking for info on the same, went from +22K to -25K CAD in the depegging. IB's trading desk called to ask when they could expect a deposit to cover the negative balance. I asked what was happening with their margin violation position liquidation program during the move, and was directed...