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Jay (Iqfeed) has been very prompt in looking into this matter. Matter has been resolved and billing error rectified. Like to thank Jay for his help.

I think I am going to be more careful in future. I will certainly avoid trial subscriptions that do not have an automatic cancellation at the end of the trial period.

Seems to be symtomatic of most companies, will gladly help you in spending your money on them, but when something goes wrong and you try to get your money back, they will stonewall because nobody wants to be responsible for a revenue that has been booked.

Any of you guys had a problem with DTNiq billing you for a cancelled trial subscription. Tried their feed sometimes in March for a couple of days, responded to their email to cancel the trial and even confirmed it with their sales chat line. I just checked my visa and found out they have been...