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I am glad to hear that you got something back. When I tried I got nowhere. I suppose I was not persistent enough. I would settle for 50% gladly. However, I am sure that I have had it for far too long to negotiate a refund now. Even though I only paper traded it for about 4 months. I kept trying...

You must realize that you will never get a refund. I also have the software, and with the help of another user it worked a lot better that how I was instructed to use it by the sales rep. I have 20 modules but I don't use it. I will sell it if anybody wants it.