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has anyone actually checked CFTC if they have took action against Jade Fx? Why would this result in website going down and info to customers on account freezing?

First was happy with their good spread, then suddenly no connection to server (all other MT4 account on other brokers working), no replies to many email, no-one to answer phone! Can't get my money out!! This is last time i try any of these bucket shops/small brokers, Jade was supposed to be...