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@Metamega - I will definitely check out my options for 3rd party software providers. Thanks for the tip. @J_Smith - Thank you very much for the examples. It looks like there are plenty of positives and negatives for the platform which I'm sure is true of most platforms. Unfortunately I won't...

Thanks for the info J_Smith. So far IB's customer service has been responsive at least (though I don't really like the responses). That said, I have heard plenty of the horror stories. I'm looking into other options but IB's commissions will be tough to beat. Therefore I would love to make...

@marsman - I am using windows 7 with the latest java update. I looked up the TWS recommended system requirements and everything checked out. I completely agree that this is a mystery. In fact that is exactly what I told customer service - I'm really frustrated because nobody else seems to...

@marsman - I was running "TWS Latest" which is the latest stable version. I just tried replacing it with "TWS," the so-called time-tested version, and I got the same results. @Metamega - I left the software on a chart all morning and it didn't update. I shot an email over to IB. Thank you...

Thanks Metamega. I'll try that. I don't think I've waited more than 15 minutes before moving on to another stock on the chart.

Thank you both for your responses. @harami - I double checked that parameter and the box is checked on all of my charts. @marsman - I will take a look at my version and firewall but I suppose my best bet is to contact IB.

Actually just to be clear - I want 5 minute candles for my chart. The issue I am having is that the price doesn't update (I can sit there staring at the chart for 20 minutes and the price does not move and no new bars are drawn). So are you saying there is a menu option to change the refresh...

Thank you marsman! I'll give this a shot tonight.

Hi everyone First post here so go easy on me :). I started an application with Interactive Brokers and decided to try out their paper trading account while I wait for approval. I like the TWS software so far except for one issue - my charts do not update automatically. I know the data is...