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    IB down!

    Please call me 866-694-2757. I need to diagnose this real time as there are no server issues.
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    IB down!

    If anyone has specific examples of this behavior, I am very interested.
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    IB waaay behind on tech support?

    cwb1014, Almost every developer responsible for TWS connectivity on our staff has reviewed your issue because of your refusal to accept your router may be at fault. All believe the issue is on your end. I note you recently reviewed IB. IB has not promised to call you back. You have demanded...
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    IB waaay behind on tech support?

    It looks like your feature selector might not have all the order types enabled. It's hard to trouble shoot based on screen shots. Please call us.
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    IB Downtime, 6pm EST, 3/13/2007

    The e-cbot Financial markets will Open at 6:20. P.M. Chicago time. The Equity markets will open at 6:15 PM Chicago Time and Agricultural markets will open at 6:30 PM Chicago Time. All markets are currently in Pre-Open and the markets will close at their regular times. All orders that were in...
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    IB Downtime, 6pm EST, 3/13/2007

    We're working on the problem.
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    IB waaay behind on tech support?

    Bob111, Send an example to api@interactivebrokers.com with my name in subject. Sal Recco
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    IB Advisor Friends & Family account

    We expect to collect $10 from all accounts. Make sure everyone pays something for access to all the free technology. If you have the US bundle, you'll never see a monthly minimum because the $10 market data charge makes the account meet this requirement. It really comes into play for accounts...
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    IB Advisor Friends & Family account

    1) There is no zero missing in the example. The group failed both checks. Sub 2 had $9 in commission so is only charged $1 to meet the monthly minimum. 2) The group would be billed $100 after failing both checks I apologize for not directly answering your questions in my previous post.
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    IB Advisor Friends & Family account

    $30 is only relevant for the advisor market data charge. Each sub account must generate $10 to avoid the monthly minimum. Market Data Test, If the summed commissions are > $30 = No market data charge Monthly Minimum Test, If the summed commissions are > (funded accounts * $10) = No...
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    IB Advisor Friends & Family account

    I'll use the most common case. The advisor has the US non pro bundle. Example 1 Sub 1 = 20 commissions Sub 2 = 9 Commissions Sub 3 = 0 Commissions Monthly Charges Master = 10.00 Market data Sub 1 = 0 Sub 2 = 1 Sub 3 = 10 Example 2 Sub 1 = 20 commissions Sub 2 = 10...
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    IB: MRBK after merger still on account

    It was completed today and will be processed tonight.
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    shorting through IB - no message if shares not avalable

    I agree. We need to add something to make 'stock currently unavailable' identifiable in the pre-market and during the regular trading day. I'll come back with a solution Monday or Tuesday.
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    shorting through IB - no message if shares not avalable

    Short sales were shares are not immediately available will remain in a PreSubmitted state. The state is included in the API acknowledgement.
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    shorting through IB - no message if shares not avalable

    I'm testing with my API now. I'll let you know how you can distinguish between a working order (stock available) and pending order (IB looking for shares).
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    shorting through IB - no message if shares not avalable

    If the rate varies from our standard rates, customers will receive a pop up. If the customer approves the rate, the short sale will be submitted. In the past our SLB desk would attempt to locate shares for certain rejected short sales but had no indication if the customer still wanted to...
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    shorting through IB - no message if shares not avalable

    If you leave the order in the simulated state (dark blue), our stock loan department begins to search for the shares. When they find the shares, the order will be submitted. You can cancel the order if waiting doesn't fit your strategy. We should give some indication in the TWS of what is...
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    IB single account for two persons

    Hopbok is right. My concern was allowing simultaneous access to the TWS for both parties. A joint account will allow creation of a second user so a POA user wouldn't be needed.
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    IB single account for two persons

    Sounds like the best option is to open a joint account, then use POA (Power of Attorney) to create a second TWS log in. Both people will have trading access to the single account.
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    IB and Sierra

    Kiwi, The new backend will support the following: Specify length and omit end time, we assume they want everything until now. I think it works equally well and does not require them guessing how long the query will travel. I'm sending details to Ensign and Sierra. Sal
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