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electron - go to OPTIONS/Edit Preferences menu. click on CHARTS tab, Misc... sub tab. On the bottom right of that screen, change the refresh to 0.1

that means that QT could not connect to TWS. Could happen for a few reasons: 1) when a connection is attempted, TWS pops up a message asking you to aprove the connection. QT normally tries to auto close that box, but that does not always work. If that box is still up, the user has to click...

I just tried NYMEX:@QMN4 and it worked fine - you sure you have it spelled correctly? :) Also, that you do not have over 40 symbols being tracked? As for not being able to login - QT cannot be "down" - our servers are not involved. Its working fine here. do you get some popup message...

Yes, it does. For July, it would be: NYMEX:@QGN4 NYMEX:@QMN4 The easiest way to figure out the symbol is to just enter it into TWS. Then, look at what shows in the EXCHANGE column and at the end of the DESCRIPTION column. In the case of QG, it shows Exchange: NYMEX Description: JUL04...

what you have is correct. I just entered: GLOBEX:@NKDM4 and it worked here. If its still not working for you, email us and indicate: QT Version TWS Version # of symbols you are tracking And of course the problem in question so support will know what its in reference to

QuoteTracker also works with all releases: http://www.quotetracker.com As for ButtonTrader - it uses same communication type as QuoteTracker so I can comment on it - basically, IB's API is TCP/IP communication between the client application and TWS. That seems to be too complex for some...

My system has been up for over 11 days - no problems, and I stress it much more than an average trader, so you may want to check what the problem is with your setup. Why exactly does it need to be restarted? How is it acting up?

the split adjustment is pure datafeed issue. Volume - they return the volume on individual quotes, but not cumulative volume. QT needs cumulative volume on the individual quotes to work properly. Don't know about the other datafeeds. We do not want to add up the volumes on the client...

QT stores the quotes as it receives them from the level I datafeed. It can also backfill the quotes if the datafeed supports it (IB does not right now, but should be in the near future) You can use different datafeeds for Level I an Backfill so you can get one of the subscription sources if...

assuming the other computer receiving the data from IB is using 3rd party software to receive the data, such as Medved QuoteTracker: http://www.quotetracker.com then yes, you can do that. If you get QuoteTracker, just email support for the custom configuration file that will let you connect...

1) make sure that you get updates in both of those programs since the signatures for the various spyware change regularly 2) maybe a virus, not spyware as was mentioned in another post - make sure that the virus definitions in your anti-virus software are up to date. 3) Locate the files on...

bungrider - the reason IE freezes for a few minutes is most likely because you have it set to check for updates, and/or you have other spyware installed. The check for updates is in the advanced settings. Spyware - well, thats what SpyBot and Ad-ware can take care of. Taigong - those EXE's...

If you continue to experience the problem, email us and we will send you instructions on logging what QT is sending. We can then check with IB regarding the exact problem. Without that, IB has no way to know exactly what QT is sending, which is why their support is sending you back to us :)

that error is an IB error. NOTE: If you just entered NQ as the symbol in QT trade panel, there is no way that IB would be able to accept that. You would need to enter NQM4 as the symbol and specify all the other order fields, or just type in GLOBEX:@NQM4 and QT will enter everything as...

For a broker, check out: http://www.mbtrading.com and http://www.interactivebrokers.com They are the most popular options for that type of trading. Both have very small requirements for opening an account and both have full integration with QuoteTracker software, as well as a number...

in general, you can either adjust the candle width or amount of data visible on the chart, but not both, since there is only so many ways you can fit X bars into a given area. In QT, we let you specify the time frame and QT will adjust the candle sizes based on that time frame and the size of...

go to OPTIONS/Edit Preferences menu, MISC tab - top right. Are you referring to the historical charts? those are independent of the quote source (IB) so they use different symbols. I believe the ones you are looking for are: EC0406 and JY0406 Look them up at...

Ameritrade - The web based interface really is not good enough for fast trading. However, you can use QuoteTracker's integrated trading features to trade with Ameritrade Canada (Select DATEK since that is what Ameritrade Canada uses). Same can be done for QuestTrade (CyberTrader), Interactive...

You are using wrong symbols. Assuming you are looking for the futures quotes, the symbols are: GLOBEX:@6JM4 GLOBEX:@6EM4 May also be the following for the minies: GLOBEX:@J7M4 GLOBEX:@E7M4 In general, just enter the symbols into TWS, then look at the end of the DESCRIPTION column to...

sure. Bring up the historical chart on any symbol, then just enter ESM4 as the symbol in the yellow symbol field on the historical chart and hit enter