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traderdragon2, Read the entire thread. We will let you opt out, and we're looking into other ways to protect the assets for customers that auto log in.

rwk, I apologize. My statement wasn't intended to stop the conversation about security on this forum. My only point was that I would rather let IB API customers know what we implement through a secure channel. We've gotten a lot of ideas from the postings on this thread. We will consider...

I agree there is an issue for automated traders. As you know, we take suggestions from our customers very seriously. A public forum isn't the right place to game plan security solutions for API customers. If API traders could please send an Inquiry tickets and put me name in the subject with...

We will allow an opt out. I think it's a terrible idea because you could lose everything and have no one to blame but yourself. Sl65, We actively watch the criteria you mentioned and freeze accounts when we notice that activity. Allowing customers to remove permissions for point 1 &...

No customers enrolling in the program going forward will receive the device with the smaller keys.

I provided incorrect information, I apologize. We WILL allow an opt out. Customer can sign a waiver accepting responsibility for any security issues in their account.

I'll explore the idea with our security experts. It may be the case, and sounds like, they will decline the idea. We will look for something that accomdates API traders.

deviltrader, Please PM me an example scenario. If the process can be streamlined, we're always open to making improvements.

frostengine, There is a unique dilemma for API customers. I will see if we can allow the IP restriction in place of the device.

crazy_trader, We had considered allowing a opt out option where the customer provided documentation they had chosen the more dangerous road, but at this point we believe the program should be mandatory. Once customers have the device, they will see the inconvenience is extremely minor.

API customer will need to manually log in.

1. What are the steps IB will take to deploy this for individual accounts? eg will they first contact the client? How? Phone? Email? or will they just send this device in the mail and simultaneously notify the customer and require entry of the new PIN on a certain date? Customers will be...

The majority of customers will receive a device that cannot have power or software issues. This is not the appropriate place to discuss the details. Traders who want more information should contact us through secure channels (Chat & Inquiry Tickets).

The roll out will be seamless. We've been testing the hardware and software for months.

The device is compatible with PC's and Mac's.

walterjennings, There is no cost. Depending on the type of device you receive, IB will freeze up to $150.00 in your account. The frozen funds will still be available for trading, not withdrawal. When you close your account, the device must be returned. You'll use the device to enter the...

dozu888, Soon. The wheels are in motion but a variety of factors (production, distribution, etc) could affect the date. 1 month is a fair estimate but it could be a little earlier or later.

What type of account do you have?

The device you currently have will work with the TWS. We've been testing it for weeks, and it works very well. After you enter your user name and password, you'll receive a challenge number with a field to enter the response pin.

Because of the increasing frequency of fraudulent activity targeting online financial services providers, Interactive Brokers will be requiring the use of a security device in the near future. This system will be required for both trading (TWS and WebTrader) as well as financial withdrawals...