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I would like to see the OPEN price in TWS. Also, cross-marginable sub- or sister accounts would be great. By that I mean two (or more) accounts which would be pooled for margin purposes, but otherwise be independent. So, for example, one could have a long-term investment account and a...

I use myTrack / Newsware NewsWatch w/ DJ Broadtape at around $100 per month.

As a news trader, I would like to see some kind of news feed offering. This is the only service outside of IB I am currently subscribed to. But it is difficult to get a reasonably priced service, since news are usually only add-ons to full-service platforms, so you have to pay the platform fees...

The bug is still not ironed out. I have again been charged debit interest without ever having had a negative balance throughout the month. Help desk wrote on June 10, 'We are currently looking into this matter and will advise as soon as possible.' Nothing since. Instead, the error occured...

Yes and No. They backed out the wrong numbers from June 3rd and replaced them with new numbers that were also wrong. In my case, the debit interest decreased but it should be zero. The tricky thing is that many people won't even recognize the error. If they are routinely charged an...

50 cent, I am having the exact same problem. I have two currencies in my IB account. Both never had a negative balance throughout the month of May. I never have open positions at the end of the day. Yet I was charged debit interest in both currencies. It happened for the first time this...

I have seen the same problem others have mentioned in the Bund this morning. My alternative feed (b.i.s.) had all the data. So, typical for IB, "It's the Eurex' fault" was just the first line of defense and obviously and as almost always bogus. I have also recognized that for the first time...

Dear Customer; Interactive Brokers LLC acknowledges receipt of your inquiry. Following our review of this matter, one of our Customer Service Representatives will respond to you. We hope to provide you with a prompt answer. If you have further inquiries after receiving our...

steve, that's interesting and gives a whole new twist to the story. My problem happened at 9:05:22 am CET. Yours happened at approx. 12:06 am PST which is, if I am correct, approx. 9:06 am CET. I.e., it happened at around the same point in time. In both cases orders were changed or generated...

The funny think is that when I mentioned the pink order status in my first help desk call I was advised to just re-start the TWS because this might clear the order from the TWS. However, the only thing that was cleared was the msgOut.t file, the order was still around. And I had not thought of...

Puffy, what you suggest makes a lot of sense to me. However, I do that same kind of trading on a daily basis and therefore encouter partial fills almost daily -- so far without any problems. So if it's a programming problem, it is either new or shows its effect only under special circumstances.

After being with IB for about 20 months without serious issues (while the IB system is up and running), I encoutered the first serious issue with a malfunctioning of the IB system today. This is not to bash IB, but purely for informational purpose what can happen to a trader from time to time...

Steve, thank you for verifying. I think it is telling that not even you (as an IB staff member) were thinking that this would be the way the attached trailing stop behaves. So, how was a client to know? I guess that a fair share of the complaints about malfunctioning trailing stops on...

Steve, I just upgraded to 808.3 and tried again in the demo version what I described above and found the same 'mis-'behavior. I cannot test on HSI, but I have experienced it in the past in live trading on the DAX future and now in demo mode on the ES. Maybe you could run a test on ES...

Steve, you missed the point of my statement. I do understand how to use trailing stops, but the algorithm just uses the wrong price to trail off (at least in my view). Just do the following in the demo version and you get my point. Say, ES is trading at 1040. You set up an limit buy order...

There used to be a serious flaw in IB's trailing-stop behavior in cases where trailing stops were attached to limit orders. The stop price was not calculated based on the market price, but on the limit price used to enter the market. I had informed the help desk and posted at IB's forum, but...