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This subject has been discussed a lot of times but I want to clarify it once again. All Existing MultiCharts users (version 1,2,3,4) get MultiCharts 5.0 Gold for FREE. There is no need to pay anything to upgrade. Just download the software here...

We did consider such a possibility in the past, but people keep asking us not to discontinue selling life-time licenses. Therefore, we are re-considering our options.

This is official information. It is correct that all licensed MultiCharts users will get GOLD upgrade for free. We call this version gold, because it has all features we initially promised to deliver in the final version of our product. If you use time machine website you will be able to find...

NFA is created to supervise broker's activities. If a customer has a loss by mistake and broker disagrees to compensate, you should file a dispute to NFA. All claims below $10,000 will be analyzed in written and if NFA officers decide that a customer is right they force the broker to compensate...

Dear swordman168, I don’t know your name so I will be using your nick. The situation you are describing sounds strange because we haven’t received any e-mails regarding MetaStock for the past few days. Moreover, our live chat is available daily from 6:30 AM to 2:00 PM EST and our tech...

MultiCharts can import any TXT(ASCII) files. It recognizes almost any txt file automatically. Yes it can. MultiCharts 5.0 Beta 5 has improved support of MetaStock files. Please contact our helpdesk and indicate that Andrew Kirillov offered our help to import the files. You shouldn’t care...

Hi Syn, To have symbol description in the scanner, write indicator using the following code ------------------- plot1(description, "description"); ------------------- insert it into a scanner window and you will get a column of descriptions. As for an easier way to paste symbols...

Hi forrestang, Volume countdown can be easily coded in MultiCharts. Moreover, if I am not mistaken our customers have already written one. If you are a registered MC user, you can log into our forum and search for one or contact us for this study. Regards.

Our forum guys discussed the shutdown TWS problem and here is what they recommend to do: http://forum.tssupport.com/viewtopic.php?t=5903&start=0&postdays=0&postorder=asc&highlight=synchronizer

Mike, thank you for the comments. You are right. It doesn't allow you to use history to make a real portfolio backtesting, but it will work in real-time. Our portfolio trading system will do the same before Q2 of 2009. I appreciate your ideas.

Please contact our helpdesk, because it is necessary to discuss your requirements more and after that we will be able to give you a solution. Thank you

Dear Mike, Thank you for your comments. You are saying: Could you please explain how the above can be considered an equivalent of portfolio trading? In real trading you always have limitations on capital that is available for trading. This means that at any given moment you need to know...

Dear Mike, Could you specify the problems of MultiCharts portfolio trading? As far as I know Trade Station doesn't portfolio trading features at all. Does MultiCharts under perform or you are just hesitant to use it? I can tell you that hundreds of customers use autotrading on daily basis and...

Dear Robert, Is it possible to attach the EL code that didn't work for you? I'm really surprised, because MultiCharts compatibility is very high with EL. We don't support NoPlot command, because it is easy to substitute, but all other things should work in Real-Time Market Scanner. That's...

Hi Alex, Could you please tell me how you are planning to use asksize and bidsize? Could you please give me a detailed scenario? Most probably we'll implement this feature in the nearest future. Best regards.

Hi pzwag, i_ functions will be implemented shortly. They should be available as early as the beginning of the next year. The majority of our customers live in the US, hence the support time. What time would be convenient for you? We'll think what we can do for you. We have not...

Hi Tums, The only recent problem with IB's data in MultiCharts was discrepancies in volume between the two programs. However, this problem was fixed a while ago and is no longer present in MC 5.0 beta 2. You are saying: We specifically tested MC in this particular scenario. MC 5.0...

Hi pzwag, I am afraid that the information that you have is not quite accurate. Our support representatives start working at 21:30 Australia time (Canberra time). I understand that this might not be the most convenient time, but it is still better than the hours of the companies located in...

Hello pzwag, Could you please tell us what MultiCharts bugs made you unhappy with it? Would you consider using MultiCharts if those bugs were corrected? I am not trying to necessarily sell it to you, but I do want to make MultiCharts better. Therefore, even if you would not consider using...

Here's what MultiCharts market scanner can do: • Screen markets • Rank tickers based on your custom criteria • Perform all the operations not only with real-time, but also with end-of-day data • Mix different datafeeds within the same workspace • Use the locally stored data...