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  1. C

    IB Customer Service is Poor

    Look in the mirror, kiwi. Pot. Kettle. Very, very BLACK!
  2. C

    IB Customer Service is Poor

    Well, the things I mentioned did not work when I tried the ticket system, and it has not been that long ago. JFYI, I ALWAYS do my homework before I ask a question, and who said ANYTHING about firing off numerous emails EVERY day. I don't do that, and doubt many others do either. Oh, and you...
  3. C

    IB Customer Service is Poor

    I was just giving kiwi_trader a hint of how silly it was to re-quote and post in red. :)
  4. C

    IB Customer Service is Poor

    I am sorry to hear that Interactivebrokers has decided against emails. I've mentioned before from my own personal experience that the new ticket system does not work well. I certainly understand the rest of your points, but no email for problems is not a good idea. I'll list some reasons why...
  5. C

    IB Suggestions & Improvements

    I will not waste my time responding to your garbage, kiwi. Perhaps, slimetradey giving you a good old-fashioned reach-around would straighten you out, or maybe something as simple as Preparation H would help you.
  6. C

    IB Customer Service is Poor

    That's another thing (except for having to wade through some trash to sometimes see the answer), I'm grateful for the IB support that we get here, but why is the support here better and faster than IB's own forum? It should not be that way. I think it's because Elite Trader uses better forum...
  7. C

    IB Suggestions & Improvements

    Who cares whether he is gay or straight. A deviant? what he said is no worse than the way kiwi_trader talks. I don't agree of the way either of them talk trash. Trash belongs in a dumpster. This forum should not be used as a dumpster for kiwi_trader or anyone else.
  8. C

    IB Suggestions & Improvements

    Since IB does not provide tick data, why anyone would want to use less than a 1-hr or 15 min chart is beyond me. Anyhow, I don't care if they keep them, I just want a 3-day and 5-day chart. QT is an extra program, more memory, more cpu, more windows to keep track of, etc., etc.
  9. C

    IB Customer Service is Poor

    I disagree. You better treat the customer like he is always right if you want to keep your customers. It's not that the customer is always right, but what is important is the perception of the customer (conveyed by the company) that he is always right.
  10. C

    IB Suggestions & Improvements

    Yeah, the charts are not great, but at least IB is working on improving them (I think). I just wish we could set the day from 12-12 or whatever 12 hour period we choose. I also wish they'd do away with 1-min chart, and add 6-hour and 3-day charts. Right now, I use QuoteTracker to accomplish...
  11. C

    IB Suggestions & Improvements

    Those are examples only and not necessarily reall email addresses. I noted this in my original post, but it looks like the mods edited it out for some strange reason. :confused:
  12. C

    IB Customer Service is Poor

    I cannot understand why this foul-mouthed prick [aka kiwi_trader] has not been banned yet.
  13. C

    No Pressure Bar in QuoteTracker

    I've lost that vertical bar on the right of my QuoteTracker Intraday charts that shows pressure in green and red. I click on View>pressure, re-downloaded and installed and still no pressure bars. Any ideas how to fix this?
  14. C

    IB Customer Service is Poor

    kiwi_trader: you don't help IB with your obscene comments. Grow Up!
  15. C

    IB Suggestions & Improvements

    As I stated in another thread, the ticket system does not work well, and I do not think this suggestion poll system is feasible either. I'd suggest that IB utilize email for ALL of these things.
  16. C

    IB Customer Service is Poor

    Why are emails difficult to route? From my own personal experience, the new ticket system is a nightmare and does not work well at all.
  17. C

    IB Suggestions & Improvements

    ya know... sometimes it would be better if JimRockford and kiwi_trader just did not respond. These guys just cannot shut up. :(
  18. C

    IB Suggestions & Improvements

    You both have laid personal attacks on me and it hasn't been that long ago. I doubt if IB pays any attention to either of you because of your negative attacks on people instead of staying on topic. You both turn good constructive threads into personal attacks like kiddies in a pillow fight, and...
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