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Both NinjaTrader and Zen-Fire take the customer experience very seriously. There have been a handful of users primarily out of Germany who have experienced delay on some markets. This came to our attention last week. Since that time, NinjaTrader has spent considerable effort working with...

NinjaTrader 7.0.1000.3 Beta supports Windows 7 SP1 and we will be releasing 7.0.1000.4 (not beta) in the next few days that supports Windows 7 SP1.

DirkDigler, Thanks for taking the time to formulate a thoughtful response. Rest assured that I understand that canned responses provided at a high frequency does illicit the feeling of being ignored. This is a high priority issue for me which is why I solicited your feedback. I can assure you...

NinjaTrader is the end user trading platform. Zen-Fire is the trading engine that NinjaTrader connects to that provides market data and order routing. This is different than a pure data feed like Kinetick which does NOT provide order routing.

I noticed that my link in my first reply was corrupt with a period and did not work. You asked a question, why is it beta? Follow this link that includes an explanation of why it is beta. http://www.ninjatrader.com/SP1_Announcement.php Thanks for the explanation regarding the fact that you...

DirkDigler, It is critical to us that we provide our user base with advanced notification of events that have material impact on their ability to use our software. With respect to NinjaTrader 6.5 and Windows 7 SP1, we issued a user notification early February that directed traders to the...

NinjaTrader itself does not provide a free real time feed. We do have a free EOD feed courtest of Kinetick. Instructions to connect to Kinetick - http://www.ninjatrader.com/ConnectionGuides/Kinetick-Connection-Guide.php If you require real time, we can connect to multiple paid for market...

Just to clarify, repairing a database will not delete your trade history.

What is the ticket number? I will look into this immediately.

Please send a email to support at ninjatrader and we can assist with trouble shooting.

If you are position trading you might not need intraday data. It depends if it is only daily data you care about. For EOD data, I suggest using Kinetick with NinjaTrader. The service and software is completely free of charge. If you want intraday, then Kinetick is $50 per month excluding...

Eurex for futures is supported. Were you in need of stocks?

Kinetick (www.kinetick.com) does support 64-bit and is less expensive than eSignal. I suggest seeing if Kinetick could replace eSignal. Otherwise, you will have to just testing your systems to see where the memory limitations will be on 32-bit.

I suspect that I am missing your point and I also noticed that you are working with a support rep on my forum. I will instruct him to call you to get this squared. My image was simply showing you that if the underlying data set and indicator settings are the same, you will get identical PP...

Use the following settings. See image.

BCE, Likely there is a setting you have missed somewhere? Here is an image, NT 6.5 chart on left, NT7 chart on right, both using the Pivot indicators set to calculate from Intraday data. You will see the pivot calculations on both charts are identical at 94.69.

Here is a link to the specific area in our Help Guide that discusses the Session Manager. Let me know if you need additional help. http://www.ninjatrader.com/support/helpGuides/nt7/using_the_session_manager.htm

If you are looking for daily data, you could use Kinetick EOD with NinjaTrader for free. http://www.kinetick.com/end-of-day

Runningbear, I PM'd you, send me your telephone number, I will have someone from our 20+ man support team walk you through it.

I have been following this thread and understand that some of you are struggling with the latest eSignal 11. If you are considering a replacement most of you might already know that our platform is free excluding live trading. You can immediately download and use NinjaTrader through your...