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Yes, we could get you back to 7.4 but since no one else is reporting this problem and we can't duplicate it in-house yet, the issue would remain unresolved and may discourage you from upgrading in the future. I checked a handful of symbols on various intervals and with different time templates...

Hi Reg, I'm not sure we're all talking the same issue here so it would be really helpful to have you post a screenshot so we can understand exactly what you're seeing. If the problem is not in 7.4 and started with 7.6, sure sounds like a s/w issue to me. We have also found a problem with...

We are aware of the issue but not sure of the underlying cause quite yet. Issue was reported last week on Central and we'll be keeping that thread updated as we investigate. Thanks.

Hi dhandy, BES stands for Blackberry Enterprise Server, which is a server-side application you load on your corporate email server. It's not something typically used by individuals for home use as it runs around $5k. We're still planning on supporting the Blackberry without the BES but we're...

Meaning the change from yesterday's high/low? If so, no we do not. This FAQ outlines the fields available in eSignal (not all are applicable to each instrument type). Using these fields, you can set-up DDE links and have Excel do all sorts of calculations. Thanks.

Hi Toonces, Actually, you can set-up % change since Open in an eSignal Quote window. First you add % change as a column header. Next you right-click on % Change and scroll down to Compute Change. There you can have the calculation be based on the previous close or today's open. If you wanted...

We have a series of FAQs on Single Stock Futures, including one on symbol formats. In this case, I've confirmed you can bring-up 3M SSF for March when you enter MMM1C H4-1C Thanks.

Hi TraderD, I've copied your initial post and replied on a new thread over on eSignal Central. We can track issues much more effectively on Central and all customers can benefit from the Q&A. Registration is free and only takes a few moments to complete. Thanks.

Thanks for the feedback. Your comments have been forwarded to our Product Development Team. If you have any other suggestions, feel free to send them to us at ideas@mail.esignal.com or post under the eSignal 7.xx forum on eSignal Central. Thanks.

One article quoted roughly 150,000 Blackberry users from Wall Street firms. The Blackberry device has really been geared more for businesses than individuals. Here's a good section of the Blackberry/RIM site that discusses what industries they've penetrated with their technology. If I'm not...

As indicated, we are learning a bit as we go here. Now that we understand the limitation you encountered, we have posted an updated requirement spec for BlackBerry users. Certainly not in our interest to ever mis-lead customers and we do apologize for taking up your time. Thanks.

Hi, I've hopefully addressed your question on this thread on eSignal Central. We're trying to keep our support efforts focused on eSignal Central so users get maximum benefit from searching and using the eSignal Central forums. Please take a few moments to register, if you haven't already...

Bundlemaker, We have read your original question(s) and will look into them as soon as we handle the inquiries we received prior to yours. With this being the first day after a long weekend, we have 3 days of postings to catch-up on eSignal Central before we get to posting replies on other...

We don't currently allow any other 3p data source to populate eSignal charts and that would include IB. This has been requested by other users in the past so it's under consideration. Thanks.

Please see this thread on eSignal Central for a notice regarding bad ticks on ES and NQ. Thanks.

Hi, #F designates a continuous contract and these are not available for International Futures quite yet. You'll need to designate the month and year of expiration and that will work. For ex: HSI F4-HKF Here are a few other helpful links: Hong Kong Futures Symbols Symbol Formats for...

Hi Chris, Not sure how long ago you tried eSignal but we come out with 3-4 new releases each year and in 7.4, we introduced a new Time and Sales Window. We made further improvements to that Window type in 7.5 ( just released last week ). Here's our main FAQ page where you can easily browse...

Might want to re-read that page IQfeed. $79 + $25 for the futures add-on would be $104/mo on a pre-paid basis. $129 would be a month to month rate for eSignal Premier w/Futures. (All quoted prices do NOT include exchange fees.) Thanks.

NASDAQ announced discontinuation of NQLX this past summer so there are no plans on our part to move forward with NQLX support. Here's the text of an announcement from NASDAQ. ------------------------------------ NASDAQ's new management, led by President and CEO Robert Greifeld, has recently...

eSignal Premier is just $104/mo (pre-paid and plus exchange fees) and gives you access to 20 Futures Markets across North America, Europe and Asia Pacific. If you compare us with services that provide the same breadth of coverage, I think you'll find that we are very, very competitively priced...