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I just updated that thread with a summary of what we currently know.

I don't believe there is any additional fee or subscription to run the newer IB integration. Just download the IB plug-in from our download page. There's a good amount of FAQs on the subject at this link. Regarding ActiveX, the only time we charge a fee is for developers that are using the...

Please know that we are close to having this solved, and our current estimates place this around Mid-February. This FAQ discusses the cause of the issue in much more detail.

Yes, you can overlay studies in eSignal. This FAQ covers the way this is done. In addition, this video shows how this can be done. For a complete listing of all the videos we have, please visit http://esignaltraining.webex.com and click on Recorded Events. We're always open to any...

The "pinned" windows are doing what they are programmed to do, and that is to always stay on top of anything else... an "Always On Top" feature, if you will. This is only available to popped-out windows, which are essentially windows that have been separated from eSignal acting similar to...

Here's a screenshot of MarketCenter Charts that easyrider was referring to.

Here's eSignal's $TRIN for today.

Be sure that you are selecting an Advanced Chart, and not a Standard Chart. Here's what the Change Symbol box looks like with it's Multiple Symbols drop-down box expanded.

This reply was the one I was referring to earlier. Essentially, it is saying that we hit a snag (i.e. ran into a problem) creating this EFS, and he's not sure when we'll have a solution for this. What I can tell you now is that an EFS won't solve this. We'll need a fix either in the...

Just so we're on the same page, I'll restate what I believe to be the issue your talking about. 1) The futures Daily Volume data is reported one bar off. 2) The volume differs from the CME's site. Regarding #1, this is something we want to change. It's a method we've used for a long...

Eddy, My understanding is that Market Depth data is not currently available through any of our API's. We have had requests to add this, and it is something we do want to add. At this point, we need to look at any possible impact, and see where we can fit it into one of the upcoming builds.

Certainly, there has been issues with the data, but it's just false to say that we have no intention on fixing it. I have watched first-hand nearly our entire Engineering and Operations Department work on this almost 24/7 to get a resolution as soon as possible. We just released this...

When closing eSignal try going to File --> Exit All & Save, which will save your work, close eSignal and the Data Manager, all in one fell swoop. You can also press Ctrl + E as a shortcut for this.

My understanding of this is that this is a protective measure from a legal standpoint to be another way to limit our liability. As Jem mentioned, the best way to get rid of this is to not bring it up at all. Under normal use of eSignal, there isn't any need to access this. In fact, I prefer...

A summary of today's connectivity and data outage has been posted to eSignal Central here.

It sounds like there's something more going on, then the typical reports coming in. I'm sending a PM to you, so we can dig into this further.

bundlemaker, As you are still seeing the problem, please restart eSignal and the Data Manager, and this should resolve the issue.

We did have some server connectivity issues in our Hayward server farm, but this issue has been resolved. We'll post an update to this announcement as soon as we have a detailed description of the cause of the problem.

We did have some server connectivity issues in our Hayward server farm, but this issue has been resolved. We'll post an update to this announcement as soon as we have a detailed description of the cause of the problem.

The data from daily charts are served by a different server. I don't seem to be having any problems getting ES #F=2 data. Could you try refreshing your chart (Ctrl + green Ok), or perhaps check the Time Template to make sure you're not limiting the number of bars at all.