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During the reset you can place an order via the telephone. We are working on the reset issue, and while we will not be able to abandon it completely we are programming for a much shortened reset time (sub-5 minutes). IDEAL-Pro is currently closed between 1700-1800 EST shutdown. As we add...

There is a Conditional Order page on the sample spreadsheet. Check the Interactive Tour page which deals with Conditional orders, there is an if filled example there...hope this helps. http://www.interactivebrokers.com/en/software/API_Tour.html

I'm talking about US stock and index options. For most of the futures exchanges we use SPAN, I believe for Eurex we use their own portfolio margining system which is similar to SPAN.

You can do that on the TWS directly. http://www.interactivebrokers.com/en/trading/orderTypesMatrix.php?ib_entity=llc Scroll down to conditional.

We just changed our margin handling rules for condors, you will only need to post margin for one side.

Yes, I would think so, once the futures were up and running smoothly. (We have to be extra careful with physcially delivered products).

There's no exchange fee for the IPE market data. You can sign up now, but there is no data coming through yet. Everything is set-up in our system, but we are still finishing off some last minute paperwork with the exchange, which has unfortunately delayed the release.

ozzy, I can't see any reports about this type of problem - I assume you are using the latest Java and a TWS newer than 831. If so, then just send the details to help @interactivebrokers.com subject: market order problem. Send as much info as you can provide - time of order, instrument...

DT-Waw, This will be my first and last response to this thread, but feel it is needed as you have this compulsion to air our PM's. I'd like to apologise if you have not found us responsive or helpful. I have gone out of my way to help you, and probably answered more PM's from you then...

DT-Waw We probably should implement this as we would get double commissions! :D :D But lets break this down... This is what you want do do: Model 1: buys 1 at 1.2970. Places sell stop at 1.2940 Model 2: sells 1 at 1.2970 Now, your stop triggers at 1.2940. This leaves you short 1 at...

A friends and family advisor account, allows you to control up to 15 accounts. Information is available on the homepage of our site. If thats not suitable PM me all the details of your exact situation and I'll recommend a suitable account type.

Ok, I understand. There is no way to do this with an individual account. You would need to open an institutional account. But why not just do the record keeping yourself, and then just act on the net trade. This would save you alot in commissions. You could have 3 models showing sell...

No you can't. Unless you have some kind of tax reason for this request I can't think of why you would want to do that? That sounds like the old dodgy FX broker's trick. A client is losing, and the broker says.... don't worry you don't have to lose money, simply lock in the trade by...

We don't provide access to Comex. You can however trade the Gold and Silver contracts on the ECBOT. Symbols: ZG and ZI for the full-size, and YG and YI for the minis.

We did have an issue earlier today, that quotes were not showing from one of our market-makers - even though you could have still executed a trade against them - but that was later in the day. You should never see cable as wide as 7 pips on IDEAL-Pro (maybe IDEAL). You should call us if you...

Although commission and product information is on our website, we haven't yet launched it. It will be ready any day now, and we will send a communique when its available.

Sounds like you are on the US server. If you send an e-mail to the helpdesk, with Server change in the subject, then we can change your server over the weekend. Server times are listed here: http://www.interactivebrokers.com/en/software/systemStatus.php?ib_entity=llc

Just to clarify, while the displayed size at the inside is usually between 3m-6m, you'll find that if you take out the offer it is usually instantly refreshed. As far how wide it goes, I've never seen it widen significantly, but admittedly I haven't seen it during figures. However, bear...

1615 Hong Kong Time :-)

Heres a screenshot, at 0415 EST