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Runningbear, [utl=http://forum.esignalcentral.com/showthread.php?s=&postid=79976#post79976]This post[/url] by ScottJ on our forums describes the current status of eSignal the best. As you have already posted in that thread, I suspect you've read Scott's post (the reference is more for others...

We're starting to investigate some possible issues with a certain subset of servers. If you experienced delays today on ES, AB, YM, etc. and would like to assist us in this investigation, please Private Message me your eSignal Username.

I'm showing very similar charts assuming you use a Time Template to restrict the hours of the intraday chart to 6:00 - 13:00 (PT). The Open, High and Lows are all identical, but the closes are sometimes off by a penny. I'm guessing you're questioning that aspect of the chart, and I can say that...

To my knowledge, the easiest way to obtain the "Trades at Ask" and "Trades at Bid" is to export the whole data set using the Tick Downloader (Tools --> Tick Replay --> Tick Downloader), and then run some kind of VBA script on the data set to parse out the trades that were filled at the last best...

Adam, Great to see you on board with us. I believe I have some good news for you with many of your questions.. 1. & 1a.) The eSignal Scanners are built to do just what you are looking for. They are inside of the eSignal application or can be used through a browser. The former of which can...

spike500, As part of the Customer Service management staff, I can say that we take client feedback quite seriously. In fact the mgmt team takes it upon themselves to personally respond to every feedback survey where additional comments are sent. In addition, we have an email address that is...

The DDE feature in eSignal does not support backfill, however the next step up in our API ladder is the Desktop API. This API uses ActiveX to interface with eSignal, and does include the capability of accessing historical back-fill data. For more information, please visit this page.

I'm checking to see if we can get a patch out to fix a few of those issues with the spread engine. I'll post back on that when I hear word. Just a matter of correction, the actual EDL (eSignal Development List) number for this bug is 17978. The good news is that this bug has already been...

Peter et al., the next version of eSignal is tentatively due out near the end of December (ver. eSignal 8.0). Typically, we release a public beta prior to going gold, and we'll do so on our eSignal Beta Testing forum. Thanks Sanjuro for posting your comments.

The issue that the original poster mentioned is certainly not a data delay, but it is a bug in the "spread engine". The spread engine is a term we use to describe the group of processes that handle the new formula interpretation released recently. Simply stated, bugs do happen in software...

Marc, We seem to be displaying all the BRUT data that NASDAQ is sending. Below is a screenshot of TotalView with all the MM's filtered out except BRUT. I suspect that there is either an issue with the version of eSignal Pro you are running or a server related issue. Either way we'd...

bpatrick, I can say that in the last few months the interest in our Desktop API has increased fairly dramatically, and as such the number of support inquiries we are recieving on that API has risen as well. In response to that, we have created the "Developer Support Group" and hired...

Best to sign-up for a trial for each service and compare the two for yourself. There are many factors that affect not only performance, but ones experience and opinion. eSignal has a 30-day risk-free trial available. If you'd like more information on this, please visit...

That would indeed be a great feature to add. I'll submit that to our development team to look at for a future enhancement.

It isn't required, but can help. The reason for this is that most of the default Time Templates are in Dynamic Mode. This mode means that eSignal will make a request to the server for historical data as the user scrolls back. Stepping back for a second -- a Time Template controls two things...

Ctrl + Left-arrow is, as 50 cent mentioned, the speediest way to scroll back. For even more information on Time Templates, feel free to explore these resources. Video Tutorial KnowledgeBase Article

Inside the DataManager, under Data --> Time, you can uncheck "Synchronize Computer Clock" if you wish eSignal not to synch up your system clock with our servers.

I ran a search on Google, and found this article, which will likely give you some information to go with.

This may be the result of a server clock issue on our side as the Data Manager will synchronize your system clock to our servers (default setting.) If you could Private Message or email me your eSignal Username, I can track what server(s) you are on to narrow this down further.