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All we ask for is a little courtesy when problems arise, and do not appreciate a support request that is prefaced with "This thing really SUCKS!" Our TradeLog software is dependent on the web sites of the brokers we support. Sometimes they change something which requires us to update our...

TurboTax also limits the total sales amount of all trades as well.

This limitation is by Turbotax and not from the TXF file created by TradeLog. TurboTax places limits on how many transactions can be imported - the limitation being on total sales. Any 3rd party company that does not acknowledge this fact is not telling you everything. That being said we...

I wish our users would have the courage to complain to me rather than to the world if they feel they are not getting the support they have been accustomed to receiving from our company. We get very few such complaints. We are growing rapidly and out of necessity are having to add support...

We have users who are being audited for exactly that practise. You can file your taxes any way you like and ignore any of the tax rules and it is OK, until you get audited. If you have not elected Mark to Market then you must report wash sales. Even if all your positions are closed at year...

Since you use our TradeLog software I suspect that you really do not think manually entering your trades is the best method of keeping track of your trades. 1. If you manually enter your trade history you have many opportunities for errors. If you do 10 trades per day you have 60 chances of...

It is not that we all of a sudden do not support foreign windows date formats, but evidently you changed your windows date format to an unsupported format and now the import won't work, or your broker changed their date format and the conversion became broken. If you simply change to a...

I am not sure what you refer to but if a broker changes their statement format then TradeLog has to issue an update to their import filter to handle the new formatting. An update is usually made available in a matter of days from the time we first hear about it. If we could no longer import...

You cannot use IB's schedule d for two reasons: 1) It does not calculate wash sales and the IRS requires that you do. 2) If you have one other account at one other broker or even another account at IB you cannot use it because wash sales have to be calculated across all of your accounts...

It is sad when a software company gets bad mouthed in a forum and all the facts have not been stated. 1. TradeLog is sold as a one year subscription as are many of the reputable trader tax accounting software programs on the market, and this fact is plainly stated on our web site and purchase...