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We've got a new feature planned for our next release, 7.3, that will make using eSignal on multiple monitors much easier and more flexible. With 7.3, you'll be able to "pop-out" or "un-dock" any window type so it can float outside the eSignal applcation frame. The system will even remember the...

MiamiBeach, The Data Manager setting described in the other thread fixed the issue for at least 2 customers who have reported problems with regional symbols not updating. Those reports were almost identical to what you describe as well. Please check out the procedure and make sure that...

No reported Network problems so far today and calls to support are light. If you ever suspect a problem on our end, please check the System Status page ( under the Customer Support menu ) or contact us via LiveRep. Thanks.

eSignal carries GTIS Forex data but you need to be a subscriber to download historical data and get real-time currency quotes. Out of curiosity, I poked around a bit with a few search engines and I found one site you may be interested in. Prices are from the Bank of Canada and they appear to...

eSignal does support both composite and regional symbols for listed stocks. Here's an FAQ an how you can set them up: http://www.esignalcentral.com/support/faq/esignal/quotewin/quotewin_regional.asp In regards to problems with regional data reported on this thread, we do think we've...

NYSE, Please take a look at the screen shots we've posted on eSignal Central. They show several sample screens where regional vs composite info can be displayed. If you aren't able to get these symbols to work on your system, please respond on the eSignal Central thread or contact us...

Hi Toby, Yes, we have had problems with our European feed. We had been using a thrid party provider for our European Futures feed but due to performance issues and customer complaints, we opted to go more direct to the exchanges for the data. The transition began in December of last year and...

Similiar message posted on eSignal Central. It's been answered over there. http://forum.esignalcentral.com/showthread.php?s=&postid=4866#post4866 Thanks,

If you need timely and direct responses from eSignal staff, please register and post on eSignal Central. Support personnel are assigned to our boards and we try to post answers as quickly as possible. We do continue to monitor other forums but not nearly as often. To your question about...

Per my PM, please contact us directly regarding slow indice quotes. Regarding eSignalCentral, we have several employees and more being added all the time to monitor the various boards on Central. We are still doing our best to answer customer issues in several other forums but in the near...

We are still tweaking our Network configuration after making the conversion to take our European Futures feeds direct as of the first of the year. Please see this bulletin for additional information. We also have an active thread on eSignal Central regarding this topic. Thank you.

Hi North Pesos, The Island & Arca books won't be available till the release. When the release comes out (currently scheduled for next week), then if you're a subscriber to Market Depth, you'll have to add on the ECN books thru Account Maintenance. Right now, only the Montage is available...

Hi GATrader, Could you private mail me the details of what you see as the problem? We'll take a look at it and report back. Thanks, Andy s. asmith@esignal.com

Hi Bungrider, Currently we don't sort out the bid/ask for the various exchanges. I don't know what it would take to do that, but know that it won't be considered till asked. I'll submit this as a development suggestion to "ideas@esignal.com" for review by product management...

Re-organization of EFS files is underway on eSignal Central so for the time being, just posted it under the Open Publishing Group: http://share.esignal.com/groupcontents.jsp?folder=&groupid=14 Thanks.

Sir, The email appears to have been sent to the same email address your original request was sent from. The issues explained earlier do not impact OUTBOUND email so you may want contact your ISP if you don't get that email in the next few hours. Just in case it helps, I'll resend from a...

Please check your email. EFS was sent a short while ago. Thanks.

No major system problems today and we've actually been relatively quiet in Support today. Whenever you experience a technical problem with eSignal and you've been able to rule out obvious issues like your ISP is down, please contact us directly ASAP so we can provide direct assistance...

Per my PM, we're working on your request today and will hopefully have something for you by the end of the day. Sorry for the delay and confusion regarding these emails. Thanks.

In addition to the PM I sent you earlier, we just realized you can use the enter key and have the mouse cursor move to the next line. In order for that to work, you have to turn the linking off ( hit the link button in the upper left next to the small symbol box ). Cursor will then work as...