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    Losing Execution Priority using IB TWS

    flbum, based on a particular incident you asked us to investigate, I can tell you that you did not have enough long positions in your account to cover your sell order, and that's why part of it was marked as short sell. Next time you suspect an issue with this please contact our help desk...
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    Paper Trading software

    Paper trading system uses real time real world quotes.
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    Hot key for Hard Stop??

    This is currently not supported, but it is in the works, and might be available with TWS 879
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    Every morning at 9:24am EST, IB forcibly logs me out

    Can you please log this issue with customer support 1 (877) 442-2757 - we'll see from our end what's going on, thanks.
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    The problem with IB

    MR.NBBO, I would like to look into this; can you please PM me with details? Thanks!
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    Losing Execution Priority using IB TWS

    flbum, thank you for your PM; I issued a request on your behalf, somebody our tech team will be contacting you.
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    Losing Execution Priority using IB TWS

    flbum, at this point we need to pull up audit trail to see what exactly happened to your orders; please call our customer support 1 (877) 442-2757 and have them create a ticket (ask them to cc me on that), or you can PM me your user name and account number and I'll ask somebody from tech support...
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    Losing Execution Priority using IB TWS

    QuantPlus, this is not true. The orders still have to be marked sell or sell short for compliance, and broker must show that for short sales we have located the shares prior to sending the order to the exchange. Order routing and elimination of downtick rule is only one aspect where short...
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    IB DDE (a blast from the past)

    There is a reference client that comes with API software, you might want to start there.
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    Losing Execution Priority using IB TWS

    Only non-cleared IB customers has an option to declare a SELL as SELL SHORT in TWS, for the other users we mark the orders according to their positions.
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    auto log off in IB

    Some of our backend software needs to go through required nightly maintenance cycles, which will look like disconnect from TWS side; in addition to that TWS needs to receive some daily control messages which are normally received during login. Please note that forcing TWS to stay open...
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    The IB excel API

    You can either define the order to have good till time, or create time based alert and make the alert cancel the order. First case should be available to you via API.
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    Ib Tws

    Question marks appear when you are hitting the limit of simultaneous market data subscription. If you believe this is not the case please contact our customer support desk, thank you. http://individuals.interactivebrokers.com/en/general/contact/contact.php?ib_entity=llc
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    For crying out loud IB ... please release TWS 876

    I believe this issue is already resolved in upcoming 872.3, sorry for the inconvenience.
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    For crying out loud IB ... please release TWS 876

    kiwi_trader, thank you for your report, it helped us localize the issue, as DAV mentioned before the new TWS don't have this problem anymore.
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    For crying out loud IB ... please release TWS 876

    rayl, thank you for submitting your error report. I've looked into it, and you are still using 877.1; please go to TWS help - about to confirm the version.
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    IB and Reuters News Feed

    mwerbe, you are correct; to get the feed you need to have corresponding feature enabled, and have TWS version 876+. The news are near real-time; we are working to update the infrastructure to make them true real-time.
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    TWS Alerts

    Yes
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    Sorry IB, your customer service is a joke

    Regarding the dividends - this might help http://www.interactivebrokers.com/en/trading/pdfhighlights/PDF-ExchPhysical.php
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    How do you enter LIMIT on multi-legged trade?

    See here You can find more in TWS online help
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