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I would agree were we talking about an electronic exchange where there is instantaneous communication of a fill. But this was not that. There was no instantaneous communication that would indicate by its non receipt that anything was wrong. In the IB pit situation IB had previously indicated...

After not receiving a fill which should have been at 12:31 EST, I waited 15 minutes for a fill. You can check the phone records at 877- 442-2757 to see that I phoned promptly. I was on hold for 15 minutes and then spoke with "Bob". Bob and I talked and he then said he would look into it and...

IBj says that is not what happened, he says that the order type WAS supported, that the website was CORRECT but that the floor rejected the order. Under that scenario, IB got the reject at 10:10 but never told me about it so I could reenter, which I would have had plenty of time to do since the...

So, under this scenario, when I entered the order at 10:10 AM EST it was immediately rejected and yet IB never told me it was rejected so that I could have reentered the order which would not have then been elected until 12:31 PM EST. This is supposed to make me feel that it was not IB's...

This is no hyupothetical trade, the audit trail shows it was entered, and the TWS blue light came on showing it had the order. See attached screen shot.

I had never done a trade in the IB cme pits. When I did not get a fill right away I waited about a half hour for it to come through. Then I called IB. I was put on hold. When I finally got a guy he said he would check into it to see what happened to my fill. Then he came back to me and said he...

That would not be the case here, I was on the phone to them when the market was still near the stop.

Here is my email to IB: xxxxxxx wrote on 03/14/2006 02:09:29 PM: > Acct name:xxxxxx> > Date 14 March, 2005 > Client Order ID: 366258183 > > I read your website about your new service to trade cme pit > contracts, see attached _screenshot: >...

Yes you are getting the "whole story"here. Below is my email to IB, followed by their response. Here is my email to IB: xxxxxxx wrote on 03/14/2006 02:09:29 PM: > Acct name:xxxxxx> > Date 14 March, 2005 > Client Order ID: 366258183 > > I read your website about your new service to...

I never had trouble with IB before, but now they are trying to service me like Ferdinand the Bull serviced Elsie the cow.

Yes, the order went dark blue on TWS.

I wonder how many others placed non-limit orders and got screwed? I'm out $480, and they are telling me to stuff it? I don't think so!

Well, telling the truth on a website should be neither new nor novel. I'm out $480, and they are telling me to shove it?

I tried IB's new CME pit access today. IB's website says they take stop orders for the CME pit orders. http://www.interactivebrokers.com/e.../exchanges.php? exch=cme&ib_entity=llc I entered stop orders in cattle. When my orders were not executed IB said that their website is false...

I tried IB's new CME pit access today. IB's website says they take stop orders for the CME pit orders. http://www.interactivebrokers.com/en/trading/exchanges.php? exch=cme&ib_entity=llc I entered stop orders in cattle. When my orders were not executed IB said that their website is...

I just talked to another person there at IB, "Earnest", he said the website is wrong, that as of now only limit orders not any simulated orders are working. I said that is not what the IB website said. He said there was nothing he could do. I could send an email to help @interactivebrokers.com

WHAT THE HELL!!! Today I had an order in to sell live cattle on a stop. When I did not get a fill back I called up IB, 877-442-2757. A half hour later "Bob" at IB told me that he had checked the order and IB only accepted limit orders, not stops and not market orders for the CME pit...

If this is a day trade why the 8 pt stop, especially with half the day over?

I think he means the premium of the equity futures over the underlying index.