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Hello, Under your current eSignal subscription, if you have access to the eSignal application, do you have the same issue with lower interval charts w/in eSignal? Thanks.

With eSignal, you can set an automatic price filter, as described here: http://kb.esignalcentral.com/article.asp?article=1291&p=1 or manually edit the bar in question as described here: http://kb.esignalcentral.com/article.asp?article=2530&p=1 Thanks.

eSignal provides an institutional quality feed that fully supports CID's (corrections, insertions and deletions). If a bad tick is sent by the exchange and then corrected, it's automatically adjusted in our charting. Very few vendors can claim that. We'd need some specifics to directly...

Hi Darshan, It's true that we currently only display price values along the y-axis but we do plan to add the ability to plot percentages in our next version (10.4) due out in early March and you will still be able to overlay up to 5 symbols. You could also look into using the lower price pane...

We have added hibernation with 10.3 so symbols not on your active screen aren't chewing up bandwidth. Manual sorting is only using the active symbols displayed but there are two fairly easy workarounds. You can either turn on auto-sort (click on summary/quote, then auto sorting, then check...

traderNik, Thank you for your post. We recently installed a new state-of-the-art phone system in our primary call center and that is helping us more effectively route calls and reduce wait times. We also continue to invest millions of dollars each year in our network infrastructure to insure...

Hi, We wrote a little script that appears to accomplish what you're looking for: For additional information (there are some limitations since intraday volume figures don't actually exist for $INDU) and to download the actual EFS script for use on eSignal, please visit this thread on...

You'll need either eSignal Premier or Premier Plus to feed data into a 3p. http://www.esignal.com/esignal/pricing.aspx We have special data rates for certain 3p's, so you may want to call our Sales Dept for more information. Contact #'s are listed at the bottom of the above page. Thanks.

We offer many levels of service. If you're asking about our new OnDemand service, then, no, we don't allow any data to be downloadable currently. We do have other service levels that would permit that so just give our sales dept a call and they can explain your options. Thanks.

Can you please tell us what version you are running? 5.xx is running on the old Lycos network while version 6.xx runs off the much faster eSignal network. If you are on 6.02 and still seeing lags, we'd definitely benefit from some troubleshooting and I'll be happy to have someone contact you...

As it currently stands, eSignal only runs in "online" mode and doesn't store any data locally. Thanks.

Great to hear the service is working so well for you. We are looking at blending the snapshot functionality of OnDemand with our streaming real-time service but it's likely at least a few months away. In the meantime, you can add bundles of streaming delayed data to your account for as little...

Hey Tony, While not a tick by tick streaming solution, eSignal OnDemand covers all those markets with intraday charting down to 1 minute intervals (on a delayed basis). You'll get exchanges across the globe for just $34.95 a month. You can use over 100 built-in indicators or develop your...

Users can control the specific dates that each contract rolls but we don't currently offer configuration based on volume or OI. This KB article give all the details: http://kb.esignalcentral.com/article.asp?article=2258&p=1 Thanks.

Very much alive and in the works. We made a fairly significant change in our desktop development efforts and are working on a major redesign that includes a new "framework". With the redesign, we'll address 64 bit and multi-threaded capabilities. Once that's completed, we'll have an all-new...

To QCharts users: As of today, 10/1/08, users will need to be on QC versions 6.xx to get any futures data except CME eminis. Here's a notice from our site and some additional information. http://forum.esignalcentral.com/showthread.php?s=&threadid=28542 Thank you.

Manni and Joe2700, There are a number of factors involved with how the desktop performs. This article highlights many of them: http://kb.esignalcentral.com/article.asp?article=1639&p=1 If you've already talked to one of our Technical Support reps and haven't seen an improvement, please...

10.2 is still in beta but we expect a Gold edition next week. If you'd like to try the beta, here's the link: http://forum.esignalcentral.com/showthread.php?s=&threadid=28261 Thanks.

Hi, There are two ways to get history data for back months on futures. If you want the history data pieced together, you can build a continuous contract. This article explains it in depth: http://kb.esignalcentral.com/article.asp?article=2258&p=1 The other choice is the enter in the...

As Paul references, we made several key changes in our latest releases to help with performance during busy days. We have more work to do but if you're not on 10.1, we'd suggest you try that. Thanks.