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Did I become paranoiac? Sure :sneaky: What you just mentioned regarding the built-in audit trail makes me think differently about how I approach and see IBs, Brokers, etc. On the process of selecting a serious one, I will definitely talk about my "experience" and ask for the solutions offered...

I would like to share the recording solution that I just found: "Bandicam" This is just amazing and cost about $40. I can record my 6 screens at once + record what I say if I activate my mic. I already scheduled it from 8 to 5pm on weekdays, so I can just forget it. I can also come back in...

As I mentioned in this thread, and I mean it: "I want to add that I like to share good and bad experiences. This is how we progress. This is how a great forum like Elite helps us to progress. Thank you Elite."

Thank you for sharing that. And with my other broker, Tradestation, I never had any experience as bad as this one. I wont. You are absolutely right. So far the thread has been closed but not deleted. With this thread (same title than the precedent), I also wanted to share good experiences...

I want to add that I like to share good and bad experiences. This is how we progress. This is how a great forum like Elite helps us to progress. Thank you Elite.

I will now always record my trading sessions + my own comments if necessary. I already found ShareX, OBS (Open Broadcaster Software) and Overwolf recording. Hopefully one of them will help.

My first thread has been closed. I hope this one will survive, and closing my 1st thread was just a misunderstanding. I just received this apologies directly from Gain (not from Cannon), and I want to thank them for that: Dear Customer, We wanted to inform you that due to a processing...

Why? You obviously explained everything as it is business as usual for you. :thumbsdown: Well, no it was not acceptable for me and it was not acceptable for your customers.

Rare and fixable? I will make this situation less than rare. That will fix it.

Yes I did. And of course, still my mistake :vomit: I should have wait on the phone being frozen and seeing orders going against me. Why not undo every orders from A to Z ? From your bad orders to my "exit orders".

So, that was my mistake :vomit: As I said, "...I immediately exit and canceled everything"

Thank you but no thank you.

Unfortunately, it happens (again) with Cannon/Gain..

Following this incident day+1 at 9:00: I received by email my statement with no mention whatsoever of the incident. The reported fills are right. I checked everything. No new unwanted position without my consent, last night. So far, no news, no explanation, no apologies, from Cannon or Gain.

You are absolutely right! What broker / platform do you use?

Hi Electric and Traders, Just trying to find a serious broker or IB compatible with Jigsaw. Do you use now Tradovate with Jigsaw? Thanks!

Traders, Just in case, the following is my opinion only: I had another bad experience with Cannon/Gain: In a middle of a trade, I received about 10 more fills at odd prices and then again 8 more filled contracts in all directions. I immediately exit and canceled everything. Result = + about...

Wish you the best

Thank you Rb. Because I use 3 different solutions and 3 different brokers, it was easier for me to compare.

Not a member of an exchange Discretionary (nothing automated), from Florida I know a lot of things can impact market orders like internet speed, distance to the exchange, hardware, etc. That being said, in my opinion: Interactive Brokers (Equity indices), I will give a 5/10. Slow markets = 1...