Search results

  1. D

    IB DDE/Excel Not working for Kospi & SGX?

    Please upgrade. The K200 future contract is working properly with the latest version of TWS 895 and API version 9.62.
  2. D

    Help needed: Partial fills of stop orders with IB

    Rogue, Please check your inbox, I PMed you last week to ask for details so we could investigate and I haven't heard from you. If anyone else is experiencing this problem please contact me.
  3. D

    I.B. for Prime Brokerage?

    A line item depends on how your executing broker sends the trades to IB. They could be sending each trade, gross trades by symbol or net trades by symbol. The worst case is if you pay per trade, the best case is if you pay per symbol traded per day. Please feel free to contact a sales person...
  4. D

    IB TWS beta : Use eSignal Market Data in TWS

    1: We are adding ESignal Futures support; for now it will always be requested from IB. 2: This is correct.
  5. D

    IB TWS beta : Use eSignal Market Data in TWS

    Yes we support eSignal for market data and we will soon allow eSignal for charts and time & sales.
  6. D

    IB and order problems

    Hello, This sounds like a serious problem. Can you provide details including your user name, times the orders were placed and TWS version. Alternatively, you can contact Technical Assistance, they are best equipped to handle the problem...
  7. D

    Help on bracket orders using IB

    Try the "Buy or Sell Specific Product" hotkey and configure it with a bracket.
  8. D

    IB backfill is terrible!

    Recent chart issues including slow loading, backfill problems and globex data problems are all related to hardware failures which the vendor (a major, reputable vendor) is not able to correct despite many attempts. We are switching to a different hardware platform on Monday to correct the problem.
  9. D

    Booktrader freeze ups

    Anyone experiencing the BookTrader freeze-up problem, please PM me. Thank you.
  10. D

    TWS unstable since Thurs 6/19

    Brocklanders TWS is stable with java 1.6 in standalone mode; if you are having problems please call customer service and have them create a ticket. Thanks.
  11. D

    TWS unstable since Thurs 6/19

    The current Java version 1.6 has a known bug that will degrade performance of Java Webstart (i.e. browser version) of TWS. http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6566201 This bug is fixed in “Java SE 6 Update 10 Beta” accessible from here...
  12. D

    Why is IB's time 5 seconds behind the official time?

    The API derives time from the server time (same time that is displayed on the lower right corner of TWS), not the PC clock.
  13. D

    Identifying when IB is your counterparty

    Although IDEAL is the executing exchange, IB is not the counterparty. Executions on IDEAL are either with another IB customer or with another liquidity provider. IB or Timber Hill is never the counterparty on IDEAL. There is no way to know the actual counterparty in a trade at IDEAL or any...
  14. D

    IB Limits Help

    You can request new TWS features in the Features Poll. http://www.interactivebrokers.com/en/general/poll/poll.php
  15. D

    Portfolio margin

    In the Trader Workstation's account window there is a "Try PM" button that will provide information about Portfolio Margin.
  16. D

    IB Disconnect Again

    We are aware of the problem and are investigating it. Thanks to those of you who have provided information.
  17. D

    Interactivebrokers keeps losing top P & L line

    We have reproduced this problem and are working to correct it.
  18. D

    IB TWS pinkout craziness

    Rayl and Catoosa please check PM box. If you experience this pink out problem please PM me.
  19. D

    what is wrong with IB today

    If you are experiencing login/crashing problems please PM me so we can get details and assist.
  20. D

    New Bug in IB Software

    If you are experiencing this problem please contact Customer Service, they can apply the work around to your account. We expect to have the problem fixed in production Thursday. http://individuals.interactivebrokers.com/en/general/contact/contact.php?ib_entity=llc
Back
Top