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  1. R

    tws paper error messagge "commodity segment does not exist"

    I have just placed two complaints with IB, regarding the issues mentioned above. Please do the same, to put some pressure on them. Thank you all.
  2. R

    tws paper error messagge "commodity segment does not exist"

    Just confirmed that too, everything still the same. FX conversion orders rejected on real account and futures orders rejected on paper account. There no justification for all this time without a solution. It seems that they are just ignoring IBIE customers. I am opening new tickets to...
  3. R

    tws paper error messagge "commodity segment does not exist"

    Just an update: After four days of silence I finally got this answer from IB: "Thank you for contacting Interactive Brokers Client services' team. This is a technical issue that we are working on. We are sorry for any inconvenience this issue caused. Should you require any further...
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    tws paper error messagge "commodity segment does not exist"

    Some more information, to avoid people to be taken by surprise: I had to reconfigure some of my trading permissions and also my customized statements and its delivery method. FX Conversion still not working...
  5. R

    tws paper error messagge "commodity segment does not exist"

    I had to create a new paper account as well. I have just tested and it is still not working. No replies from IB...
  6. R

    tws paper error messagge "commodity segment does not exist"

    I have the same problem since account migration for IBIE. I have contacted support two days ago and they didn't even replied up to this moment. Also, it's not possible to make currency conversions in real account.
  7. R

    IBUK to IBIE - what's going on?

    Hello everyone. I am brand new in ET. My IB account was also transferred to IBIE and I have been experiencing several problems. FX Conversion orders are being rejected in my Real Account and Futures Orders are also being rejected in Paper Account. I have contacted Support through 2 different...
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