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Update about the orders delay situation: Today the speed of the market picked up and the orders delay problem is happening again. I was checking Friday's audit trail and found orders with up to 30 seconds of delay until getting active. Today I had some orders with 10 seconds of delay and I...

Thank you for your input. Someone suggested that to me, but also alerted me about the possible delay it might cause.

Hello def. Thank you for offering your assistance. I didn't know there was an IB representative here in the forum. It's good to know that. Here is an update regarding my problem: Yesterday I was less time than usual in front of my screens. Even so, during the time I was, I kept placing...

I will try the way you are suggesting. Tomorrow I will also spend some time placing orders on the real account far from the current price and see if I can catch one screenshot with one of those hanging orders . Not a nice task to accomplish though - for one side because it can take some time...

Thank you for your kind reply. You are right, I'm going to try and contact IB trade desk this time. Now, would you please tell me how to switch to the US Server? It would certainly help to exclude some possibilities or even resolve this problem, who knows?

Windows 10 Enterprise LTSC

Thank you for your reply and for your effort. Following the link you have posted, I have re-checked my TWS orders presets carefully but everything seems to be as it should be. No luck there too... I am very convinced that this issue has to do with IB's servers, as other traders experienced and...

Any other suggestions or ideas are very welcome though.

Thank you for your reply. Yes, the orders were definitely submitted to IB. They simply were pending in the status of "Transmitted, not yet acknowledged". Regarding the internet connection and firewall, I wish it was just that, but neither of them can be blamed here. I had internet problems...

So, does it mean this problem has happened to you too?

That´s the only way I have now to test it without having the risk to incur in a big loss... Yesterday I saw a profitable position turn into a considerable loss because I couldn't close it when it was supposed to. It turn out ok because I couldn't close the position while it was negative as...

Futures - Mainly Nasdaq Futures - NQ. I have run some further testing yesterday (this time in my paper account, for obvious reasons) and this issue is quite strange. First, it is not necessary to be very volatile or fast to show the problem. It can happen at any moment without any apparent...

Thank you, looking forward to it. I am still experiencing the same problem today, on and off. I have been lucky so far but starting to be afraid to open short term positions....

Can´t say that you are wrong :D

Ports 4000 and 4001 of IB's servers test page: https://www.interactivebrokers.com/cgi-bin/conn_test.pl IB's chat support asked me to try both ways (SSL and non-SSL)

Thank you for your input. No, I didn't assume that my order hadn't been submitted from my computer to IB's servers. Exactly the opposite, I was sure that the order was stuck in IB's servers.

Yes, you are correct. Unfortunately, that´s exactly when we need the orders to execute faster too... But what is strange is that it doesn't happen with all orders, just a few. It also happened to have one of these "pending" orders hanging there and enter another order that filled immediately...

Thank you for your input. I think you are right, currently it is happening when the market is faster. In any case, yesterday and the day before it was a bit fast but not extreme. I have traded more extreme / volatile than these two days and the order execution used to be fast enough. Would...

Would you please elaborate your solution? Everything that helps with this issue is very welcome. The truth is that yesterday I was lucky, but I went through a few bad moments when I needed to close my position and that order was pending there for what seemed like an eternity. I actually had...

Thank you for your input. I think you are correct, IB's servers must be overloaded. The fact that the 4000 port is not working might make it even worse as all the orders must be redirected through 4001 port.