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Reportedly, this is now corrected. Please shut down the eSignal Data Manager and the 3rd Party Software, and restart as normal in order to restore service.

I would suggest contacting Customer Service for credit requests as these are handled on an individual case-by-case basis. http://www.esignalcentral.com/support/contact/default.asp

We are aware that there are some third party software users unable to connect to our network with their 3rd party software (i.e. MetaStock, Ablesys.) Our engineers are working on correcting the problem as soon as possible.

From the other thread in this forum, "All connectivity should now be restored. If you are still missing quote or chart data, please close eSignal and the eSignal Data Manager, wait 5-10 seconds and then restart eSignal."

All connectivity should now be restored. If you are still missing quote or chart data, please close eSignal and the eSignal Data Manager, wait 5-10 seconds and then restart eSignal.

We are close to having our forums moved outside of our network, so as to be able to have access to it during a network-wide outage. Regarding today's main problem, we continue to work on restoring connections as quickly as possible.

Thanks all for the reports. This started by a power outage in one of our server farms, and the backup power generators did not kick-in. We subsequently switched all connectivity to our secondary location, however this process is taking longer than expected. Please stay tuned for further...

I'll report these continued issues to our NetOps. More to follow.

If you are still unable to connect, please try shutting down eSignal and the eSignal Data Manager. Wait about 5-10 seconds, and then launch the program again. This should restore your connection to our servers.

We are experiencing some sporadic network connectivity issues in one of our server farms, which may have caused some clients to lose their connections and are preventing further connections. If you are connected and receiving data, please stay connected. If you are unable to connect...

The actual symbols that will be used for these indicators are not yet available as they are in development. As we get closer to the release date, we'll have a better idea as to the exact symbols that will be used. Thanks for the interest.

I have been able to get Level II and Time & Sales data on every server I have checked, but I still may not have hit the same server(s) and symbols you have tried. It seems that it might be better to take this offline as I'll need further details like QCharts username, symbols you are tracking...

Yes, this is possible within an approximate 60-day window, which is the amount of Time & Sales data that QCharts carries. Keep in mind that the feature is "Go To Time/Date" vs. a range of dates, so if you specify a date/time of 4/20/06, 9:30am, it will download all data from today back to...

This latest few posts are referring to an outage at the NASDAQ exchange this morning. For more information, please see this post on eSignal Central Forums.

jtmarlin, We'd like to explore this further with you. Please PM me with your user name and contact information, and we can further investigate the slowness you are reporting.

pbb, I do see a report now from our Network Engineering team reporting some strange Forex data coming through on the individual FX symbols. This has been cleared up and should be running as normal again.

This is a known problem on the regional display of listed stocks. For more information including future updates about this issue, please visit the following thread from eSignal Central's Network Status forums: http://forum.esignalcentral.com/showthread.php?s=&threadid=18188

pbb, Could you send me a Private Message with the details of the issues? Thanks, Jay

We have not yet tracked down the cause of the errors on the AMD Athlon 3200/3400, however we have tested this on a number of 64-bit machines. We have verified that AMD's Opterons work fine as well as all Intel 64-bit chips. We do have the EDL (eSignal Development List) ticket still open on the...

Chuck, These issues have been escalated to senior representatives from our London office. They will investigate this first thing on Monday morning. Just as a reminder, for support/data issues it is best to post these on eSignal Central Forums vs. Elite as we have more staff looking at our own...