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Hi kserra, Toonces has it basically correct. The key difference between eSignal Basic and all other eSignal packages is the ability to access our Advanced Charting. This matrix outlines some of the specific differences. I'd suggest you contact our sales group and start with a trial of...

Here's an overview of eSignal's new ActiveX Interface. Towards the bottom, you'll also find links to our ActiveX documentation and ActiveX Forum on eSignal Central. If you are already an eSignal subscriber, you can add the service directly to your account via Account Maintenance. Once activated...

There's no system-wide reason, that we are aware of, that would cause eSignal to freeze. Individual users have reported problems to us and for the most part, we've uncovered the problem and resolved most situations. Ocassionally, despite our best efforts, we can't always find and fix the cause...

Magna, You can also find close to 200 EFS files on TS Support's site ( one of our EFS partners ). I found both of the studies you were looking for by a simple word search. They appear to be having an intermittent problem with their website so you may just want to wait and check that link a...

May also want to look at eSignal's real-time Market Scanners The Scanners easily identify stocks trading under heavy volume along with % gainers and losers, all in realtime. Also, with the Rally scan you can identify unusual spikes in varying hour segments during the trading day. If you...

We have a series of FAQ's on this subject that should explain the key differences between these NASD services. You Thanks.

You are correct. 608 was the official release build for ver 7.4. Since we only keep the current and "official" version of our software on our main download site, we haven't had much call to list the particular build. Could even create some confusion. When it comes to betas, we do list the build...

Yes, we are working on simplifying many of the routines for EFS so writing custom formulas becomes much easier. We are looking to expand the functionality of our Formula Wizard as well. You can expect to see these EFS enhancements as a part of eSignal 8.0, due out near the end of the year...

Soho, We completed our conversion for Eurex prior to market open on Thursday 7/3/03. In regards to the timeliness of our Eurex data, feedback thus far has been excellent. If you are seeing delays on our Eurex feed, we need to do some troubleshooting. Please PM me your eSignal CID or username...

Hi Corey, What you can't find in our Help file, you'll likely find by searching our 500+ FAQ Library. Here's the one on inputting spreads. No programming required! We have plans to migrate our Help files to a web format so they can be kept updated on a daily basis with Q&A just like this...

Yes, we have direct lines for all US futures. We are also set-up to get data directly from NYSE ( through SIAC I believe) and NASD. Indicies come from a variety of places, most notably the CBOE, for which we are also directly connected. Our goal has always been to connect directly to each...

Hi Aston, You'll find a response over on eSignal Central. Thanks.

We can see the Apache errors as well and are investigating. Hopefully, we'll be able to fix tomorrow. Thanks.

I should also add that the use of these #F symbols do vary by contract type. Some rollover to the next contract while the previous contract is still trading heavily. If there is a downside in terms of short-term trading, I would think it's on those contracts that stray the farthest from...

One example would be in creating a 1 minute history of IBM for a given trading day. As the "live" cell updates, the macro is written to take the data in that cell each minute and then copy it to a blank cell. Another common use would be a daily process where you load your worksheet after-hours...

I do understand your question and I agree that moving averages of any extended length are hard to use on the standard quarterly contract symbol. For exactly the reasons you state, I think that's why people find these symbols so useful. Is there a downside? None that I'm aware of but since I'm...

Unfortunately, we won't be changing our server-based methodology for Continuos contracts anytime soon. When we introduced Continuos contracts several years back, we had to commit to specific routines so the data would be consistent. We occasionally get requests to change the way we are handling...

I'll let other traders comment on the positive or negative use of continuous contracts for trading purposes but we do have an extensive FAQ about how we handle continuous contracts that's worth reading. Please let us know if we can provide any additional information. Thanks.

We actually did address the issue in this earlier post on this thread: We also provided some explanation of why we've made these changes in a Service Bulletin and FAQ. In addition to all the reasons stated in the above links, we also felt that with residential rates being as low as they...

eSignal Users, We have seen an increase in wait times over the past few weeks and we're making several adjustments to get those wait times down to our standard levels ASAP. As mentioned here, we did make some changes in Service and Support recently. These changes included: * The...