Lescor,
Sorry to hear about the mishap. Hang in there. As I am sure you know, operator error is part of the business. It happens to me at least once a year and I just chalk it up to a business expense/cost of doing business.
Same thing happen to me today. System wide problems. I have been with them for a year and its only the second time my quotes have froze. It is frustrating but it's part of the business. I have been doing this for 15 years and no platform is perfect.
I know he was short FNM and C in the 70s and covered around 5.
The guy is good. His timing isnt always that great (and he admits to that) but he has deep enough pockets to stick with a trade.
How anyone on this board/forum can criticize him is utterly ridiculous.