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We are not taking advantage of our customers. We are aiming to provide the best possible service we can. We are building a good, reputable business; we are in this for the long haul. The auto-liquidation is not designed to produce profits for the market-making affiliate as you state/imply. It...

will do

At the moment there isn't, but we will review the subject in the (hopefully near) future.

1) yes 2) the extra 150 symbols are NOT available through the API; just on the TWS display 3) yes, for the TWS display

IB indeed does not implement all the order types the various ECNs offer. Instead we opt for putting as much logic into 'Smart' as we can for the following reasons: - in the constantly changing fragmented market place we want the trader to focus on making trading decisions instead of worrying...

IB strives to be a one-stop shop. Could you please explain addition of what flexibility would improve the quality and cost of the fills and why?

We have just changed the commission schedule. The API directed stock order pricing does not apply to the directed native pegged stock orders.

You state that you chose not to use IB. Could you please explain why? We try to give our customers the best possible and cheapest possible fills. That is the service we are offering.

You are correct. Our compliance just confirmed that we are not required to do this on Globex. We will change the software. Thank you for pointing it out.

We'll look at it.

Please send me specifics so that we can look at it. 1) I need the account number, precise time of day, symbol and order. Please also explain what it means that "IB would not accept the exit order". 2) I also need examples of trades for which you don't believe you placed orders. (These...

This sounds weird. Please send the order particulars (time, size, price, series) to help@interactivebrokers.com and put mg101 into the subject line. That way I'll get the email and we will check it out. IB does not hold orders. Thank you.

This is not correct. We are not making the platform available to IB customers as is. Rather, we are making a lot of good functionality available in the FT platform part of IB-TWS. The next release 886, scheduled for beta this week or next, contains some FT functionality.

Thank you for sending me the symbol. Your order was not routed directly to ARCA. Instead it was in-house crossed by ATD and just "printed" at ARCA. To my knowledge, TOS sends majority of their flow to ATD. ATD executes some of that flow in-house (often w/ an improvement) and sends the...

What was the symbol?

The point of BOX is not that the auction is not triggered by non-marketable orders. Rather, the broker has to first (off line) find a party that will provide at least 1 penny worth of improvement. Without that the auction will not start. I don't agree with scanning for liquidity in options...

Jim, I thank you for your advice and will take it under consideration. (In the above you make some statements that are not correct, e.g. your paragraph about BOX is incorrect). IBsoft

Thank you for your post. To my knowledge there is no such thing as hidden orders in options. Our stock smart does scan for hidden liquidity in some of the pools we have access to. I am looking into what we could improve.

Could you please send me the time of the trade? I want to look at the times. Thanks.

What is ATD, Automated Trading Desk? Thanks.