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Just an idea for the future... When having problems w/ the standalone version of the TWS, try launching the TWS from the IB website instead.

Did you try the newly added IB Charts? (right-click on the market data line and select "Show IB Graph") They are available starting in version 819 and they don't lag.

You are not doing anything wrong. The SMART Iceberg (a.k.a. Display-Size) orders are simulated. Therefore when we route the 100 shares to Island, they don't know they we hold another 4,900 shares in our packet. Hence, it can easily happen that someone buys below your bid - e.g. when a sell...

We will consider it in the future. Thank you.

The feature is now accessible from the Beta build (819) for US Stocks (Smart, Nyse, Nasdaq, Amex) and most Globex contracts.

IB software does not "get into the way". It knows that most ETFs CAN be shorted on downtick. There are a few exceptions, e.g. BHH, HHH. (You were given wrong information by the help-desk).

IB software does not "get into the way". It knows that most ETFs CAN be shorted on downtick. There are a few exceptions, e.g. BHH, HHH.

Yes, you would. Pls, try it out on e.g. IBM.

The problem is SNV. Only those option combinations will work for which you get SMART in the exchange selection. SNV is only listed on PHLX and CBOE. We don't offer option combos on those exchanges. (The TWS should not have let your create the combo in the first place).

Yes, you click on the straddle row.

not every X seconds, but UP TO X seconds the refresh time dynamically changes depending on how much data we are sending you

I received 4 different emails w/ the question: "am I on the new system". I can't respond to the emails directly, as the sender address is not there when I get the email forwarded from the help@inter... I will respond here using the initials and the last digit of the account number of the...

We are rolling out a new market-data dissemination system and at the same time we are changing the refresh rates. Could you please email your account number to help@interactivebrokers.com and include mg101 in the subject line so that I can verify that you are on the new system? Thank you.

I passed the question onto someone who can answer it.

We only show the dialog box for the US options. We do so to satisfy the rule that prohibits customers from electronically submitting these orders.

The Tick and Trin values for the NYSE stocks are not accurate. We have not announced this yet as a feature that is ready. Sorry for the inconvenience.

The API upgrade we are about to roll out contains a callback that will give you the tickPrice and tickSize at the same time.

iceman1, Please email your account number to help@interactivebrokers.com so that we can have a look at your connection. To assure that the email gets forwarded to the right people, you need to include mg101 in the subject line. Thank you.

version 77: Thank you for sending the information to mg101. This is what happened: You submitted a stop limit order to sell for ESH4 at Globex with the trigger price of 1124. This order type is not simulated by IB, but handled natively by Globex. Hence, the market data we distribute to the...

I don't work at the customer service. I can only get the email and help if the mg101 is included in the subject line. If not too much trouble, please resend.