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gr8stock, et al, Scott is correct. The data eSignal has in memory it will sort on, however if you have some symbols that are hibernated and haven't pulled in the data via dragging them into view, then eSignal will not sort those. We are planning on improving this logic in a future release, so...

ICE Depth is one of our active projects at the moment, grg. I don't have an accurate ETA at the moment, but it should be out soon.

Jachyra, Actually, if you look at 10.3's release notes, you'll see that many more bugs were fixed than features were released. In fact, much of our development efforts are put towards stabilization and bug correction. With 10.3, another major feature directly relates to performance. Here's...

We recently put up a new version of eSignal on our download page that has a powerful new feature for eSignal subscribers. On the Advanced Chart toolbar resides two new buttons… a Buy and a Sell button. These simply allow you to place orders directly from the charts. In the image below, the...

It's difficult to comment on this without further details, so I'd recommend contacting support either by phone or email with those additional details. I can say that on 1 and 3 that is the first I've heard of those issues. I'm guessing that #2 is referring to the Tick Server dropping your...

TRS, I wouldn't recommend streaming data with a dial-up connection. Today's market volumes would easily overwhelm a 56k connection. You may want to look at some of the multi-band air cards based on the Edge/GPRS/3G networks if you will be within cellular reception. They have much better...

We are continuing to test our extended historical data. We'll first release this extended database for QCharts users, and our goal is to do this before the end of the year, and we will follow-up in a subsequent release for eSignal users.

Shaqi, There may be an issue with the web server or a traffic related issue. We are investigating. In the meantime, you can use this alternative link to grab the latest.

AAA, Sent you a PM. Please reply when you can.

I'm pleased to announce the release of eSignal 10.2. This version brings forth new features and enhancements as well as delivering on the continued promise of increased performance and stability. For a high level summary of 10.2 features, please see the below feature list. Download today...

AAA, Here's some KB articles and links to help with the transition. Continuum vs. eSignal Network - What's the Difference eSignal Symbols Guide QCharts 6.0 Users Guide We did send email notices to all users 30 days prior about this change. You may want to log into Account Maintenance...

Thanks Pirate for your post and for sharing your positive experience with our service department. On the subject at hand, we are taking the reports of freezing seriously and recognize that some users are experiencing this symptom during peak market hours. We are actively working on bringing...

tallpaw, Without knowing the details of the lags you were seeing it would be hard to ascertain whether the latest 10.1 maintenance would correct them or not. Just based on some of your posts, my guess is that your lags may relate to a performance issue seen with the Pentium 4 processor and...

svtrader, If you are using QCharts 6.x that is fed from the eSignal network, then you can add the ICE Futures: Indices package, which includes all contracts except for the "softs". Currently, the ICE is promoting this package by offering it free through at least March 2009. You just need...

Thurston, We have been able to duplicate this problem in-house and we have it in our bug tracking system. FWIW, reporting bugs on Elite isn't the best method for doing so. Either emailing, chatting with LiveRep or calling into our technical support department is a good method of reporting...

Once again, we have made the eSignal 10.1 maintenance release available to the public for immediate download. The issue that caused us to pull the version last week has been corrected and thoroughly tested. I would encourage all users to update their installations to this version...

Perhaps I came across wrong... I'm not blaming the processor itself, the problem is in one of our own DLLs and just manifests on P4 processors. We acknowledge the issue, and we are working towards a solution. Here's an alternative link to grab older versions if needed...

The issue you described won't be solved by this version. We believe we have tracked down the cause of this to a compatibility issue with P4 processors or similar architecture. However the solution is not a simple fix that can be addressed in a maintenance release. We are planning on addressing...

Hello bugscoe, We actually had to pull back the version that Chuck was referring to as it had a display bug in it that showed up under a specific condition. We are in process of testing a fix for this and should have the maintenance release up on the download page sometime this week.

The newly launched eSignal OnDemand brings an exciting new offering to the EOD market. For as low as $25 / month, you can have access to the eSignal software, historical data and delayed snapshot data. Any or all of our global markets can be viewed as well! http://www.esignal.com