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That is indeed the case. The feedback form does go to the same place as ideas@mail.esignal.com. 7.5 should be released on 11-18-2003.

50, Appreciate the feedback. I certainly do see the downside of that. I'll be happy to pass that along to our Development Team. Just to clarify, their email is ideas@mail.esignal.com.

We currently carry 60 days of intraday data, and this will soon be increased to 120 days (mid-November).

macal, It sounds like you are using a Time Template that is in Dynamic mode. In this state, scrolling the chart back requests more data from the server. The length of time it takes to download the data really varies on the connection between our servers and your PC at the time of the...

Many of those files contain settings and preferences for each unique customer setup. If they are deleted, then those settings will be lost. The move up to the next version will seem like a step backward, since the user will need to reset all of their preferences and settings. One option is...

I also wanted to post a reference to one of our FAQ's that discusses possible solutions to symptoms of eSignal freezing. My eSignal system is freezing at times. What could be causing this?

For those that are having strange occurences with eSignal, I would suggest trying a clean uninstall and reinstall of the application. Beyond the standard Add/Remove Programs function, there are a few more steps to achieve a clean uninstall. Below are further directions on doing just that. I...

dbTrader, I haven't heard of any other reports similar to this, so I suspect there is something else amiss here. Here are some further questions that may guide us to a solution. - What version of eSignal are you running? (Found under Help - About) - Shortly before this all started...

Thanks for your comments, Bundlemaker. I'll follow up the alert issue with an email, and we can go from there.

Bundlemaker, I spoke with the senior tech. you last worked with (Mylene), and she mentioned that she's awaiting an email response from you on that matter. If you need her to resend that email, please let me know (PM or email) and I'll forward the request to Mylene.

First off, I apologize to you and Bundlemaker for the run-around you received on your respective issues. It is likely that the "not a bug" reference is using the literal definition of the term bug. Just to clarify, in literal definition a bug is some defect in the code that is preventing...

icarus, First off, thank you for your patience and persistance. I'm unsure if you have seen this FAQ, but in case you or other readers of this thread haven't, I've posted it as reference. We currently have senior engineers looking into changing the way we handle certain symbols' volume...

ZBear, FYI, I dropped you an email. Please reply when you can. Thanks, Jay

Looks like we have a combination of different issues here causing a confusion. Here's an answer to Ditch's issue first: The FAQ still does apply, actually. This is a known problem that can occur between two computers or even on the same computer or same chart. If you refresh the data on...

ZBear & Ditch, this FAQ addresses that issue in detail. Tea, this post should help as well.

You have a few options. 1) Use a Time Template to limit the hours that are charted. Information on creating a Time Template can be found here. 2) Use Price Filtering to remove price spikes from the chart automatically. By default Price Filtering is turned off, but you can turn this on by...

Not that I've seen. It could have been a number of things that may have caused it. 1) It was accidently clicked either in the right-click menu or Adv. Chart Toolbar. 2) A Style Template that had that setting already set. 3) A corrupt page/layout that turned that feature on.

You likely have log-scale turned on, which isn't compatible with symbols that drop below 0. To turn this off, right-click, select Scaling, then Log Scale.

There's a few interesting setups below... especially Tom Joseph's. http://forum.esignalcentral.com/showthread.php?s=&threadid=460

A popped out window is part of the layout, so unless that window is present in your other layout, then it would close upon closing the layout.